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HSBC Kinetic: Business account reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1942)

Truly the Best Experience

5
Since day one of using HSBC Kinetic I was impressed with the simplicity of the App and the way the data gets presented. For a startup it's important to focus all your energy on the things that makes it a startup. Having HSBC Kinetic that was a great experience, simple and customer focused. Reviewed on: 10th March 2022

Helpful from start to finish

5
Great service and helpful app! Fantastic for a new start up business like myself! Reviewed on: 10th March 2022

Perfect for small business

5
Started my own small business and everything HSBC kinetic offers was just right for me. Support is right on hand in the app for any queries, I was up and running in 24hrs! Reviewed on: 10th March 2022

HSBC Kinetic Business Bank Account Review (Freelance Photographer)

4
HSBC Kinetic has allowed me to keep my business profits and expenses separate to my regular bank account. This has many benefits, including seeing my business cash flow, keeping my accounts neat and organised for tax calculations, and also allowing me to setup a salary for myself to pay into my regular account from my business profits. The only downside I have so far is that I cannot use the Kinetic app as a contactless payment on my iPhone. This would be very helpful as I travel a lot using my phone to tap in and tap out for work trips. Other than this I am really enjoying the HSBC Kinetic app and bank account and think it is very well constructed and organised. It's been a massive asset to my business. Reviewed on: 10th March 2022

Perfect Business Bank

5
HSBC Kinetic is the perfect bank for small businesses. Everything is so easy to understand and they even have promotional offers for new account holders. Reviewed on: 10th March 2022

Great

5
It is a great alternative to other HSBC business account/app, finally a decent app I'm happy to use on daily basis. Reviewed on: 10th March 2022

Good online service

5
So far, I haven't had any issues with HSBC Kinetic. The online app is easy and straightforward. Reviewed on: 10th March 2022

Best business bank account

5
I have been banking with HSBC for 15+ years, the Kinetic account is a great addition, makes my life much easier, and simpler for my business side of things. Reviewed on: 10th March 2022

Simple, Hassle Free Setup and Use

4
I opened a HSBC Kinetic account after becoming increasingly frustrated with a previous banking provider. HSBC Kinetic stood out as it's predominantly managed via the app - which is great - especially as it does away with the need for OTPs for sign-in (no good when you live somewhere with no signal!). The whole setup, migration and activation process was extremely simple, cards delivered in no time at all. Overall, very impressed indeed. Reviewed on: 10th March 2022

Streamlined, Clear Business Banking

4
Perfect business account option for a sole trader or small business. Streamlined look with an intuitive interface. Not many bells and whistles, and customer service access and response time could be a bit better. But for a no-nonsense and no fee (!) business account option, this is a solid choice. Reviewed on: 10th March 2022

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