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HSBC Kinetic: Business account reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1942)

HSBC is best for business

5
HSBC is best for business ! Highly recommended Reviewed on: 10th March 2022

Would thoroughly recommend

5
For those of us who never visit a bank and prefer to do everything on an app as we go this is the perfect business bank account for you. In the beginning there were some teething issues with the app development but since these have been ironed out the app is amazing and I could not fault. You can still talk to a human being by phone if needed but I haven't had to do this since the beginning. I've had this bank account for 11 months and I will not be changing. I've had other business banks before but I will stick with this. Reviewed on: 10th March 2022

Easy registration

4
I found the account opening process very easy. Reviewed on: 10th March 2022

Great for new businesses

5
HSBC Kinetic is very easy to set up & use, especially as a new business! I have already recommended it to a few friends starting new ventures! Reviewed on: 10th March 2022

Half a bank account

1
Cannot save Reference Numbers for stored Payees Cannot send or receive international payments Searching for a transaction doesnt exist All in all, its half a product, not a proper bank account in anyway, used for several months, just opened a proper account and will be closing this soon Reviewed on: 10th March 2022

Great banking company

5
I find HSBC Kinetic great for my business. It’s got everything I need at my finger tips and whenever I have to call to speak to the team they are fantastic. Reviewed on: 10th March 2022

Great service

5
Excellent service for my business. Would help if it let you search previous transactions Reviewed on: 10th March 2022

Simple and efficient

5
It is very easy to apply and get approved . Comparing HSBC to other banks the difference is clear. Could not be more customer friendly. Reviewed on: 10th March 2022

Wonderful

5
Simple and fast Reviewed on: 10th March 2022

Great app and bank

5
Really easy to use and reliable business banking Reviewed on: 10th March 2022

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