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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Excellent support and service

5
I am a start-up company and have found using HSBC Kinetic very smooth with no hidden agendas and the service is excellent. Reviewed on: 10th March 2022

User friendly

5
Found all aspects of HSBC Kinetic easy to use being a start up business. Very black and white which leaves me feeling comfortable in trusting them with my banking. Reviewed on: 10th March 2022

Top Bank for Business

5
I recently banking with them for my business. I love the way they manage everything and customer service is very good. Online app and online banking is very easy to manage. I highly recommend them. Reviewed on: 10th March 2022

Excellent

5
Since I opened the account with HSBC kinetic it has made my life so much easier to do business Reviewed on: 10th March 2022

Quick easy system

5
Would recommend easy to set up use apps great Reviewed on: 10th March 2022

Once onboarded, the App is frictionless finance at its best

4
Working as an individual consultant with clients in other countries, the global presence of HSBC combined with the simplicity of the app experience are a winning combination. Though, for the less technologically sophisticated among us, the set up and integrations with accounting app of choice is not straightforward nor very well explained. Once this onboarding experience is refined I have no doubt my scores will improve. Thanks Kinetic Reviewed on: 10th March 2022

Simple to setup

5
Getting started with a business is complex and there's lots to do. HSBC made it simple to arrange the bank account. Great overall experience. Reviewed on: 10th March 2022

Excellent so far

5
Smooth sign up, great app, great service. Reviewed on: 10th March 2022

All has run well and had no problems at all.

5
Easy to set up and be up and running. Easy to use app. Reviewed on: 10th March 2022

Great Account

5
Simple, effective and provides great information. The app is brilliant too, really easy to use. Reviewed on: 10th March 2022

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review