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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Get start go

Very easy to open the account through online, simple process. Every one can access easily and comfortable.get the result immediately. Friendly customer care service. I am very happy to recommend to my friends someone them already taken. Reviewed on: 10th March 2022

Not as simple as you think

Generally the Kenetic Account has been okay. I was repeatedly offered a credit card which I eventually accepted. When I asked (after lengthy period on hold) for a credit raise (my outstanding balance was zero) I was told I had to go through a full business review. I was told I couldn't make an appointment and that someone would contact me within 2 working days. Which they didn't. Finally I spoke with someone who told me the process would take 45 minuted to an hour. I said I had 56 minutes before my next meeting (hence why I wanted to make an appointment - I run a business after all). But I was told 56 minutes was not long enough and someone would call me back. Which they did on 3 occasions- but on each occasion I was in meetings - I may have mentioned I run a business hence why I wanted to make an appointment. So, sadly my experience with Kinetic has been very poor. Complete lack of flexibility or comprehensive of how a small business needs support. Reviewed on: 10th March 2022

Great account

Such a simple account with no hassles, it was up and running with minimum effort! I would happily recommend this to anyone especially new businesses. Reviewed on: 10th March 2022

Excellent

This is a fast and efficient account which is easy to use. The analytics are particularly useful for making my business more efficient and saving me money Reviewed on: 10th March 2022

Business account

Excellent service quick and very Easy to use Reviewed on: 10th March 2022

Really supported me when I needed it most.

Creating a business in such challenging environmental circumstances was a worry but the HSBC Kinetic business account made this part so easy. Streamlined signup, had only a minor hiccup in the daily use but thankful for the support. The hiccup in question is integrating it into Xero took more steps than I anticipated, but overall, after never using HSBC business banking before, I'm a loyal customer. Reviewed on: 10th March 2022

Madina

Excellent service, we are very happy with the account. I receive money in out text messages in my mobile phone. It is absolutely nice. Reviewed on: 10th March 2022

Simple and easy

It was very quick process with all the documents verified the account was opened. Simple as that. App is an excellent way to interact. I had many questions answered via app chat service. I appreciate their services. Reviewed on: 10th March 2022

Very good

Having been my first year as a ltd company, HSBC have been brilliant and their app flawless for me Reviewed on: 10th March 2022

Excellent support and service

I am a start-up company and have found using HSBC Kinetic very smooth with no hidden agendas and the service is excellent. Reviewed on: 10th March 2022

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HSBC Kinetic: Business account reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic: Business account now

HSBC Kinetic Business account reviews (1941)

Get start go

Not as simple as you think

Great account

Excellent

Business account

Really supported me when I needed it most.

Madina

Simple and easy

Very good

Excellent support and service

Review HSBC Kinetic: Business account now

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