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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

It is quite quick and straight forward

5
So many future and benefits Quite good compare to the others Reviewed on: 10th March 2022

Easy banking for my cleaning business

5
I used to use a competitor for my business banking but wasn’t happy so I switched to HSBC Kinect and oh my, the experience and service is second to none and always improving. Would recommend HSBC Kinect to any new business for ease of banking and one less thing to worry about as starting a business is stressful enough. Reviewed on: 10th March 2022

Easy to use

5
I use HSBC kinetic for my business and I have had no problems with it so far. The app is easy to use and easy to understand. If you’re looking for a business bank account, I would recommend HSBC kinetic. Reviewed on: 10th March 2022

HSBC Kinetic - Superb

5
The HSBC Kinetic is a great banking experience with a simple to use app. Reviewed on: 10th March 2022

Great App

5
Really simple to easy to deal with. Great app. Reviewed on: 10th March 2022

Enjoy so far

3
I am enjoying the app so far, a good rival to starling and monzo. Reviewed on: 10th March 2022

Efficient and affordable

5
As a new business owner. I searched thoroughly for the best bank that would elevate and alleviate the stress of finances as a new company and HSBC Kinetic has done just that. From the format to the display, it’s become my one stop shop and I’m really pleased Reviewed on: 10th March 2022

At your fingers business banking tool

5
I absolutely love HSBC Kinetic, it’s a very simple to use, cost effective At your fingers business banking tool, that’s completely online and such a fantastic platform, it’s easy to receive payment from services you offer, send money to other businesses and has a great set of analytics to help you review and keep on track of your business finances, it has many integration options too to enable your pipelines to be stream lined Reviewed on: 10th March 2022

Top Draw

5
First time using Kinetic. The speed the business account was set up was instantly. The layout of the software is easy to use. Excellent customer support from HSBC Staff when I visited Old Swan branch for a face to face enquiry Reviewed on: 10th March 2022

Poor customer retention

1
16yr customer and told that I should bank somewhere else when the one time I spoke to them regarding issues. I have 4x businesses with them and the new kinetic is terrible. Doesn't even sync with Xero Reviewed on: 10th March 2022

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