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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

It has been great experience throughout

5
I have a few business and personal accounts with HSBC and their kenetic account was easy and simply to set up and use. It's probably the best bank account I have! Reviewed on: 10th March 2022

Extremely helpful & reliable

5
I’ve been using the mobile app since November and it has revolutionised my accounting! Its so easy to use and the cash flow tool is very intuitive. The expense categorisation feature is great and I’ve experienced no issues with the app’s functionality. Overall, its become an essential part of my business operations. Reviewed on: 10th March 2022

Easy to open as business account

5
Starightforward, quick approval. you could do a lot of things. International transfer, purchases, etc. It is just what I need for a business account. Reviewed on: 10th March 2022

Easily accessible and easy to navigate

5
It was a very easy set up which is great as I needed my account open fast. The app is very easy to navigate and my business card came very quick. It’s all online which is fine for my business currently, its all I need and makes it very simple for me. Would and already have recommended HSBC Kinetic to friends. Reviewed on: 10th March 2022

Great App and service

4
I have really enjoyed the experience with HSBC. The App and Customer Service works very well. With an App focused account there are a few things I think could be better. Inclusion of saving pots, this would help companies track what has been saved for Tax, Vat etc. Second Signatory, a key part of business this would be a welcome update. Reviewed on: 10th March 2022

support and service

5
they are providing best service on time in all terms, as running a business account delays or hold are not good. Secondly it is not very complicated while opening a new business account comparing to other banks. Reviewed on: 10th March 2022

Professional and help the working people

5
I needed a bank account during Covid and many startups will know even their own banks had closed opening new business accounts. Then I found HSBC Kinetic and they made the process so straightforward. The app is easy to follow and holds plenty of useful tools. Highly recommend over other non known online banks Reviewed on: 10th March 2022

So easy to use,

5
Everything you need from a banking app, simple navigation and very user friendly, Reviewed on: 10th March 2022

High quality

5
High quality information and support Reviewed on: 10th March 2022

quick easy and efficient

5
very easy to setup, proccess payments quickly and good app Reviewed on: 10th March 2022

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