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H&T : Pawnbrokers reviews

4.54
Based on 317 reviews, last reviewed 8th Jan 2025
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100% decrease in 1 star reviews
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3%

Latest highest rating:

5

Top marks for the Clydebank shop !! Great to walk into a shop where the staff are greeting you a warm smile and a happy outlook.Explained what I wanted and the staff were on the job very... Read more Reviewed on: 12th October 2023
Gordon McNeil's avatar
Gordon McNeil

Latest lowest rating:

1

No compensation for the little guy So after being double charges and being deprived of over £500 for 5 days asked for compensation of a paltry £20 so that: I didn't end up out of pock... Read more Reviewed on: 8th January 2025
Alan's avatar
Alan

About this product

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H&T Pawnbrokers reviews (317)

Review of the H&T, Pawnbrokers:

Don't trust this company!

1
Don't trust this company!! They have sold 6 items of jewellery to an auction On 6 different contracts and 6 different items ranging from £100 to £400 all items were sold in auction. The fishy thing is all 6 different contracts ended being £10.26 in deificiet. That's like winings the lottery. What are the chances of all 6 items sold at different prices leaves £10.26 in deificiet. I made a complaint to h&t and asked to see the statements off goods that were sold to prove they haven't messed about with the figures. I was told by a manager that he will need about 1 week or 2 to gather the statements together from auction. The funny thing 1 month later I get a final response letter from h&t saying we are not obliged to show you proof of sale of your goods. Now work it out for yourself I say this company is messing about with figures and blatantly robbing me and probably loads more customers. I'm starting court action I'm bypassing the ombudsman going for cutthroat straight away. As I'm adamant that h&t are scamming me and all other customers. My advice is stay away from h&t as there unfair and not straight. I came into difficulty and pawned my goods and couldn't afford to pay back in time. But this doesn't give h&t the right to give me made up paper work showing under sold jewellery. This is corrupt and I will go through every possible way to expose this to the public. Reviewed on: 28th April 2022

Amazing value

5
I need a phone but was very unsure which one l needed.The young ladys were all so helpful and never felt pressure to buy anything .I have recommended the GATESHEAD branch to all my friends to go their before anywhere else.This shop is a little gem ,great staff, very helpful and friendly also amazing value Reviewed on: 12th June 2019

Amazing jewelry and watches

5
I have been a customer at H&T Pawnbrokers since 2010, the jewellery and watches are outstanding especially the gold jewellery made in Italy and the luxurious watches are the best! So yes I would strongly recommend to go H&T Pawnbrokers. Reviewed on: 12th June 2019

Outstanding

5
Nothing but friendly people willing to help as much as they can very welcoming. I will definitely be going back in the future. Reviewed on: 11th June 2019

Rapid response

5
I am looking for a gift and have been in touch via fb messenger, they are very quick to respond trying to find the gift I need with picture and prices, they have been very helpful and I will be visiting the store next week Reviewed on: 10th June 2019

Great customer service

5
Very easy to use and would definitely recommend Reviewed on: 10th June 2019

Simple and friendly

5
The team were courteous, patient and super friendly. Simple and quick process Reviewed on: 9th June 2019

Very good service from staff

5
Staff was very helpful, good service Reviewed on: 6th June 2019

Good Service

4
H&T provide good customer service and fair prices. Reviewed on: 6th June 2019

Very good people and help

5
Very good people and helpful and good service thanx so much Reviewed on: 5th June 2019

Efficient & respectful

5
Very polite efficient service treating me and the item I had to sell with respect and a fair price offered. Reviewed on: 5th June 2019
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