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Just Travel Cover: Travel Insurance reviews

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4.87
Based on 1,855 reviews, last reviewed 17th Oct 2023
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Latest highest rating:

5

Superb service Friendly service and very affordable my number one for travel insurance Reviewed on: 17th October 2023
Joe's avatar
Joe

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
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About this product

If you’ve been a Just Travel Cover customer, please share your experience of their over 65s travel insurance, especially if you’ve had cover with pre-existing conditions. We’re building the biggest collection of independent reviews online, and your Just Travel Cover review can help others find the best possible travel insurance products for them.

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Just Travel Cover Travel Insurance reviews (1855)

Great product and service

5
Booked for our USA trip in September, used before and always been extremely happy! Reviewed on: 7th July 2017
Matt's avatar
Matt

Got a great deal (and no hassle)

5
I had trouble getting insurance for the USA for my hubby who has multiple heart conditions and other medical conditions. I tried a lot of companies and they wouldn't even give me a quote. Just TravelCover were brilliant. The lady asked me all the relevant questions and also listened to what I had to say then she gave me a quote. I asked about a quote without baggage cover and she gave me that too. I asked her to email me the quotes and she did and included quotes with several different levels of cover. I chose the one most suitable for my husband. She rang me back the following day (as we had agreed) and I went ahead and bought the policy. She emailed it to me straight away and also sent me a hard copy by post (great idea to save you printing it all out). Well pleased and I would recommend to anyone. It's very stressful trying to get cover for someone with pre-existing medical conditions but JustTravelCover made it as stress free as possible. Thank you. Reviewed on: 3rd July 2017
Helen Robinson's avatar
Helen Robinson

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017
MARGARET MCCARLE's avatar
MARGARET MCCARLE

I will NEVER use these people again.

1
cheap quotes, but they would not pay out for cancelled internal flights which had to be re scheduled and re paid for. The policy (Gold) was worthless. Reviewed on: 20th January 2017
john caldwell's avatar
john caldwell

Fab

5
Good prices, thorough and fair questions to enable to cover a variety of people Reviewed on: 25th October 2016
Jenna Gore's avatar
Jenna Gore

Cheap cheap cheap

5
Easily the cheapest price around and its a good solid product from lloyds, plus you get A* customer service Reviewed on: 24th October 2016
James H Mcalister's avatar
James H Mcalister

Brilliant Service

5
Just Travel Cover were great, they seemed to really care and take into account what a sensitive subject medical conditions can be. The service was second to none and I thought the pricing was very reasonable - especially with the discount they offered! Reviewed on: 22nd September 2016
Jilly's avatar
Jilly

Easy and helpfull

5
Was a pleasure dealing with just travel cover. They made it simple and I was easily able to get an insurance quote for my elderly parents. Price and cover was good. Reviewed on: 22nd September 2016
Stuart's avatar
Stuart

could not find fault

5
easy . helpful . good price. could not ask for more thank you.. Mary Reviewed on: 22nd September 2016
Mary's avatar
Mary

Brilliant

5
Very easy to get the right cover very cheaply. Reviewed on: 21st September 2016
Andrew White's avatar
Andrew White

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