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Kent Reliance: Cash ISA reviews

Name: Cash ISA
Rating: 3 (12 reviews)

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3.93

Based on 12 reviews, last reviewed 26th Feb 2025

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Latest highest rating:

5

Kent reliance always offer the best rates Kent reliance always offer the best interest rates and are a local company Reviewed on: 26th February 2025

Latest lowest rating:

1

Exasperating Contact Process Attempted to contact Customer Services by telephone on 3 July at 12 noon, and apart from the never ending options to choose from, found that all repre... Read more Reviewed on: 20th July 2023

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About this product

Kent Reliance offer a range of fixed and variable rate cash ISAs.

There’s an easy access cash ISA or you can choose a one year or two year fixed rate cash ISA. All Kent Reliance ISAs require a minimum of £1,000 to open the account. You can apply for an ISA online or in the branch.

Kent Reliance cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Kent Reliance before, you can also leave a review and share your experience.

Kent Reliance Cash ISA reviews (12)

Review of the Kent Reliance, Cash ISA:

Exasperating Contact Process

Attempted to contact Customer Services by telephone on 3 July at 12 noon, and apart from the never ending options to choose from, found that all representatives were busy, eventually I opted to keep my place in the queue by asking for a call back. I rang again at 15.27 as not received a call back. It would seem that it usually takes 24-48 hours for a call back. At 19.08 received a call from an unrecognised number - not answered - the caller left a message which was impossible to decipher because of his strong Indian accent. After listening to the message a number of times managed to identify the tel. No. of Kent Reliance. I was not expecting a call out of business hours and was definitely not prepared to repeat the process of contacting Customer Services again. I decided to transfer my account to another provider. Reviewed on: 20th July 2023

Horrendous Comapny

I had a 2 year ISA mature recently and instead of Kent Reliance putting the money into a holding account they put it into another 2 year ISA paying a dismal amount of interest and now want to charge nearly £300 penalty to transfer it. They only give you a two week window to make other arrangements as I was still on holiday for part of it and spent the rest of the time trying to arrange a transfer that proved impossible in that short space of time. Try and ring customer service or head office you get connected to one of those terrible overseas call centres. I was horrified to discover they are dealing with my money. Reviewed on: 25th March 2018

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