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Kent Reliance: Cash ISA reviews

Name: Cash ISA
Rating: 3.64 (18 reviews)

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3.64

Based on 18 reviews, last reviewed 19th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

4 star

3 star

39%

Latest highest rating:

5

Very good. Very good. When I forgot to renew my ISA they renewed is automaticle and advised to contact them if I didnt want to renewThis was very good and saved ... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Woeful service Letters are ignored by the administration centre in Sunderland while the customer services team is poorly trained and based in India. My account was l... Read more Reviewed on: 1st April 2026

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About this product

Kent Reliance offer a range of fixed and variable rate cash ISAs.

There’s an easy access cash ISA or you can choose a one year or two year fixed rate cash ISA. All Kent Reliance ISAs require a minimum of £1,000 to open the account. You can apply for an ISA online or in the branch.

Kent Reliance cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Kent Reliance before, you can also leave a review and share your experience.

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Kent Reliance Cash ISA reviews (18)

Very good.

Very good. When I forgot to renew my ISA they renewed is automaticle and advised to contact them if I didnt want to renewThis was very good and saved a loss of interested as they backdated it. have had past experience on non renewal and have lost out on intrest Reviewed on: 19th April 2026

They provide some great ISA rates and very easy to t...

They provide some great ISA rates and very easy to transfer money from other ISA's into the new tax year. Customer service requests are usually responded to quickly and provide excellent advice / answers. Have been with them for many years now and no thoughts about going elsewhere. Reviewed on: 16th April 2026

Clear communications, decent fixed rates

Clear communications, decent fixed rates Reviewed on: 16th April 2026

Woeful service

Letters are ignored by the administration centre in Sunderland while the customer services team is poorly trained and based in India. My account was locked without any notification, and I was lied to by a member of the customer service team. This meant I couldn’t access over £50,000 of my money. If I could be bothered, I’d report this lot to the Financial Conduct Authority. Reviewed on: 1st April 2026

Fixed Rate Cash ISA

My 1 year fixed rate ISA is due to mature soon. Kent Reliance have had £20K of my money for a whole year and yet the interest rate on the (exclusive) cash ISA product they are offering me to stay with them is LESS than new customers can get!!!!! Reviewed on: 24th January 2026

Bereavement team - thanks.

Contacted bereavement team about APS isa. They were superb - empathetic, knowledgeable and clear. Only provider who has understood this area. Reviewed on: 23rd January 2026

Kent reliance always offer the best rates

Kent reliance always offer the best interest rates and are a local company Reviewed on: 26th February 2025

Just moved our Isas and bond from TSB to Kent Reliance.

Just moved our Isas and bond from TSB to Kent Reliance. Luckily we have branch I our town. The meeting with the team was swft and very informative. All documents co pleted easily in branch and switch took place in o ly a fee days,after the maturity date from TSB. Also use the online tool which is simple to find your accounts. Reviewed on: 13th December 2024

Best in class

Allowed additional contributions to be made throughout the whole year Reviewed on: 7th December 2024

Competitive ISA Rate.

Competitive ISA Rate. Easy transfer process and well informed. Reviewed on: 24th May 2024

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