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Kent Reliance: Cash ISA reviews

View other Kent Reliance products
3.62
Based on 14 reviews, last reviewed 24th Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
50%
4 star
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0%
3 star
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0%
See only 2 star reviews
7%
See only 1 star reviews
43%

Latest highest rating:

5

Bereavement team - thanks. Contacted bereavement team about APS isa. They were superb - empathetic, knowledgeable and clear. Only provider who has understood this area. Reviewed on: 23rd January 2026
Diane P's avatar
Diane P

Latest lowest rating:

2

Fixed Rate Cash ISA My 1 year fixed rate ISA is due to mature soon. Kent Reliance have had £20K of my money for a whole year and yet the interest rate on the (exclusive)... Read more Reviewed on: 24th January 2026
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A B
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About this product

Kent Reliance offer a range of fixed and variable rate cash ISAs.

There’s an easy access cash ISA or you can choose a one year or two year fixed rate cash ISA. All Kent Reliance ISAs require a minimum of £1,000 to open the account. You can apply for an ISA online or in the branch.

Kent Reliance cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Kent Reliance before, you can also leave a review and share your experience.

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Kent Reliance Cash ISA reviews (14)

Isa

5
They do everything for me and when I go to my branch always helpful and cheerful small local company that Looks after it’s investors Reviewed on: 30th July 2020
C.Horton's avatar
C.Horton

Very poor indeed

1
Last day to open new isa - yet your website is down. Appalling. No point in offering good rates if its impossible to open that account! Reviewed on: 5th April 2020
SC's avatar
SC

Awful

1
Diabolical customer service regarding my money being put automatically into a 2 year ISA. Details the same as the review above although, according to other online sites, some customers have been given Goodwill payments over the same issue.Would never use Kent Reliance again and not recommend to anyone.  Reviewed on: 25th May 2018
Anon's avatar
Anon

Horrendous Comapny

1
I had a 2 year ISA mature recently and instead of Kent Reliance putting the money into a holding account they put it into another 2 year ISA paying a dismal amount of interest and now want to charge nearly £300 penalty to transfer it. They only give you a two week window to make other arrangements as I was still on holiday for part of it and spent the rest of the time trying to arrange a transfer that proved impossible in that short space of time. Try and ring customer service or head office you get connected to one of those terrible overseas call centres. I was horrified to discover they are dealing with my money. Reviewed on: 25th March 2018
Brian's avatar
Brian

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