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Klarna: Buy Now Pay Later reviews

4.84
Based on 527 reviews, last reviewed 22nd Apr 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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0%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

I love using Klarna! I love using Klarna! It is so easy to use and you can even push the date that you owe your money back so you never have stress pushed down on your sho... Read more Reviewed on: 22nd April 2025
Daisy W's avatar
Daisy W

Latest lowest rating:

1

Doesn’t work at all won’t let me purchase anything e... Doesn’t work at all won’t let me purchase anything even though I have credit with them! Reviewed on: 29th April 2024
Katherine's avatar
Katherine

About this product

Looking for Klarna reviews? At Smart Money People, we collect our community reviews of Klarna so you can see what customers like you are saying about this payment method. Already used Klarna for payments? Share your own experiences and help our community find the best payment methods on the market.

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Klarna Buy Now Pay Later reviews (25)

Had issues with customer service regarding items tha...

4
Had issues with customer service regarding items that were returned but I was still charged for via pay in 30 days. When speaking to customer service I found myself at a dead end as they would charge me and refund me when the return was processed - which took a long time due to an error on the sellers behalf not Klarna. Other than this I find their service to be very good and reliable but would like to see some improvement customer care wise. Reviewed on: 28th May 2024

Klarna is brilliant

4
Klarna is very useful in current climate. Reviewed on: 16th May 2024

No need for a credit card

4
I found Klarna is so convenient to use. It has made my credit card redundant. The repayment is easy and flexible. There were times when I struggled to pay back on time, there are options of extend the repayment date free of charge option. Also the customer service is excellent. Reviewed on: 16th June 2023

Great way of spreading costs

4
Great interest-free way of spreading the costs of a purchase. Reviewed on: 13th March 2023

High on interest

4
It is reliable and quick with good updates and schedules only thing is the interest is high over a certain time period Reviewed on: 12th August 2022

Good communication and no issues

4
I get a text before a payment comes off and good communication. I can’t really fault it Reviewed on: 8th July 2022

A reminder would be nice

4
I always forget the next payment is coming! A reminder would be nice Reviewed on: 8th July 2022

Buy now pay later

4
I think paying in 3 is a very useful product that can help you buymitems sooner Reviewed on: 8th July 2022

Good line of credit for buying a bit of time with finances

4
Useful if you need to buy a bit of time till the next pay day. However can easily creep up on you…so make sure to keep on top of paying it off. They’re coming out with a pay in 3 option which should make it easier to manage finances and less likely to miss any payments Reviewed on: 3rd July 2022

Great service

4
Always helped out with customer service and made it clear Reviewed on: 27th June 2022

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