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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (422 reviews)

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4.80

Based on 422 reviews, last reviewed 20th Nov 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good service and easy to communicate professional Good service and easy to communicate professional Reviewed on: 16th April 2024

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you need help understanding your options.

If you’re interested in a mortgage with Leek Building Society, check our reviews to see what existing borrowers have to say. Find out why they chose the Society as their mortgage lender and if they have been satisfied throughout the term. Learn more about the Society’s customer service and commitment to its members. All of this and more can be found in our Leek Building Society mortgage reviews.

If you have a mortgage product with Leek Building Society, leave a review on Smart Money People. Tell us which mortgage product you have. What was your experience with the application process like? Have you found any pros and cons of being with the Society? Would you recommend the lender to family and friends? Whether good or bad, write a Leek Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Leek Building Society Mortgages reviews (422)

Review of the Leek Building Society, Mortgages:

The process was very simple all the way through and...

The process was very simple all the way through and even postal documents arrived in no time even though the electronic versions were sufficient. Reviewed on: 20th March 2024

Absolute nightmare

Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to lend on my first purchase because they deemed the property unsellable, meaning I had to pull out after 3 months work. Then on my second purchase they were unhappy about a lack of mortgagee protection clause and demanded the lease be varied, even though it could have been covered with an indemnity insurance policy. Varying the lease took 2 months to do even though everything else was ready to go. Overall they made the entire process a nightmare and I am very unhappy with how it was all handled. In the end it took almost 6 months to complete on what would otherwise be a simple purchase and this was down to Leek and their uncooperativeness. I would have gone with another lender but I was so far down the line when they dug their heels in that it would have taken too much time to get another offer sorted. Do better. Reviewed on: 20th November 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about how long it took to complete your property purchase. All of the mortgage applications that we receive are assessed on an individual basis against our lending criteria and there will be occasions where a property that an applicant is looking to purchase is not acceptable to us (which could be for a number of different reasons). Equally, it’s sometimes the case that the terms of an existing lease fall outside of our standard requirements and it’s not uncommon for us to request amendments before we’re able to proceed to completion. We have, however, passed your feedback about this onto our Mortgage Team and they’ll take this into account when considering any future changes to our lending requirements and criteria. Kind Regards Dave @ Leek BS Response date: 21st November 2024

The Mortgage Comedy Club

Nothing short of a nightmare, where do I start. We started our full mortgage application with Leek 7 Weeks ago. Throughout the process we've been asked for the same documents multiple times, asked the same questions multiple times and provided the same attachments multiple times. Simple things such as locating payments and matching amounts to documents in addition to basic maths proved tricky for these guys. Things I would deem to be entry level administration. After 7 long, painfully frustrating weeks we were declined for 2 things that were visible in week 1... speechless. Don't waste your time. Reviewed on: 8th November 2024

Reply from Leek Building Society Thank you for your review. We’re sorry to hear about your recent experience. All our mortgage applications are subject to satisfactory assessment based on the information provided upon application. Unfortunately, at times further information is required to support with an assessment of an application which can cause delays in the process. So we can look into this for you and provide you with a detailed explanation as to what happened then please contact one of our underwriters on 01538 714089 or email us at [email protected]. We look forward to hearing from you soon. Rob @ Leek Building Society Response date: 12th November 2024

Good service and easy to communicate professional

Good service and easy to communicate professional Reviewed on: 16th April 2024

Very helpful and friendly.

Very helpful and friendly. Fair products. Reviewed on: 31st March 2024

mortgage modification

Helpful and efficient when adjusting mortgage duration. Reviewed on: 29th March 2024

Great customer service

We've always found the customer service friendly and helpful. Reviewed on: 29th March 2024

Great lender!

Great lender! Really flexible and friendly. Reviewed on: 25th March 2024

Great company

Very easy to talk to. Very helpful in assigning the right product. Always happy to help Reviewed on: 24th March 2024

First Tike Buyer Experience

A very thorough process with excellent communication at each step. This was very helpful and put us at ease as we were first time buyers. Reviewed on: 22nd March 2024

Buy to let mortgage.

Excellent initial set up and problem free since. Reviewed on: 22nd March 2024

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