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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Friendly and approachable.

Friendly and approachable. Nothing seems too much trouble. You get to speak to a person who feels real and trustworthy. Reviewed on: 3rd April 2025

Great Mortgage Appointment

Had a mortgage appointment with Amy Carvill which went great! She was really helpful and informative, explained everything in great detail and made sure I was comfortable with everything while also being really personable. Reviewed on: 13th March 2025

Happy with the Leek Building Society

I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

Excellent service

There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick to answer calls and when we decided to increase our payment it was really easy to carry out - took a matter of moments! Reviewed on: 3rd March 2025

Useful 2 year review

As the 2 year term is approaching its end, I got a thorough run through of the options available. Agent always took into account my preferences as to balance of cost and flexibility. Reviewed on: 26th February 2025

A massive thank you to Laura Bradshaw

A massive thank you to Laura Bradshaw for all her help in a stressful situation! Reviewed on: 20th February 2025

Good helpful friendly advise

Good helpful friendly advise , I spoke to an advisor on phone , who then guided me to apply for a re mortgage online , this was very easy to do , it took less than 5 minutes. Reviewed on: 12th February 2025

Best mortgage provider for us and good savings rates...

Best mortgage provider for us and good savings rates too. Staff are always friendly and helpful whether contacted by telephone or in person. Reviewed on: 11th February 2025

The best staff team

At every stage my experience of Leek Building Society and their staff has been fabulous. The phones are answered quickly, and you get the sense that the person on the end of the phone is smiling. It is so different from almost every other customer experience anywhere these days. Reviewed on: 6th February 2025

The times that we needed to speak to customer servic...

The times that we needed to speak to customer service was excellent Reviewed on: 5th February 2025

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