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Sam H

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Review of the Leek Building Society, Mortgages:

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The Mortgage Comedy Club

Nothing short of a nightmare, where do I start. We started our full mortgage application with Leek 7 Weeks ago. Throughout the process we've been asked for the same documents multiple times, asked the same questions multiple times and provided the same attachments multiple times. Simple things such as locating payments and matching amounts to documents in addition to basic maths proved tricky for these guys. Things I would deem to be entry level administration. After 7 long, painfully frustrating weeks we were declined for 2 things that were visible in week 1... speechless. Don't waste your time. Reviewed on: 8th November 2024

Reply from Leek Building Society Thank you for your review. We’re sorry to hear about your recent experience. All our mortgage applications are subject to satisfactory assessment based on the information provided upon application. Unfortunately, at times further information is required to support with an assessment of an application which can cause delays in the process. So we can look into this for you and provide you with a detailed explanation as to what happened then please contact one of our underwriters on 01538 714089 or email us at [email protected]. We look forward to hearing from you soon. Rob @ Leek Building Society Response date: 12th November 2024

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