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Leek Building Society: Savings reviews

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4.90
Based on 3,185 reviews, last reviewed 12th Feb 2025
306% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Long standing member of 49 years never had problem Long standing member of 49 years never had problem Reviewed on: 12th February 2025
Verified source

Latest lowest rating:

1

Ridiculous service . Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had... Read more Reviewed on: 7th February 2025
Paul Arnold's avatar
Paul Arnold
Read all reviews See your review

About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3185)

Review of the Leek Building Society, Savings:

I’ve been trying to open a new account on the maturi...

1
I’ve been trying to open a new account on the maturity of another. Sent my bank details in . Getting nowhere. Spoke to rather sulky girl on phone and did what she said but still no progress. Why am I bothering Reviewed on: 14th January 2025
Alexandra L's avatar
Alexandra L
Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about the difficulties that you’ve encountered when attempting to open a new account. So that we can look into what’s happened and get things resolved for you we’d be grateful if you could please contact our Savings Team on 0808 281 9308. They’re typically available between 9am and 5pm Monday to Friday and will be happy to help in any way they can. Kind Regards Dave @ Leek BS Response date: 17th January 2025
Leek Building Society Logo
Leek Building Society

Excellent building society

5
Leek united building society always has excellent savings accounts which always suit my needs. Going into local branches is easy and the staff are always friendly. Reviewed on: 25th January 2025
Amy 's avatar
Amy

Not bad for a local building society.

3
Started saving for a specific reason and decided to try out this local building society. It was a fast process to get my savings account set up. Not as fast as the national organisations but still fairly good. Online web app is very basic, would of been great in 2010, but honestly it's simple and not overcomplicated and actually I quite like that. An actual app for android/iphone, rather than a web app would be way more secure and easier though. I like the security's of the memorable word, but I still think 2 factor authentication needs to be implemented via a code sent to smartphone. Major flaw: Money doesn't show in savings account when deposited straight away, leaving your cash in limbo for a few hours until it shows. This is very different to most savings accounts that show up instantly. This always makes you a tad nervous when you deposit. I do like the fact you can withdraw money both in person and online. Overall it's not bad. Reviewed on: 25th January 2025
Alistair R's avatar
Alistair R

Really helpful and friendly staff

5
Really helpful staff and product really meets my needs Reviewed on: 25th January 2025
VB's avatar
VB

In branch service review

5
Pre-booked appointment was on-time (even given a cup of coffee). Lovely lady dealt with all my enquiries - very professional - good knowledge of products. Don't change anything. Reviewed on: 24th January 2025

In branch service review

5
All the staff are always very helpful and cheerful. Reviewed on: 24th January 2025

In branch service review

5
Good, friendly and helpful staff. Reviewed on: 24th January 2025

In branch service review

5
Staff are friendly and polite, always. Reviewed on: 24th January 2025

In branch service review

5
I like to speak face-to-face with your very helpful staff. I have no recommendation on improvement as the score above indicates. Reviewed on: 24th January 2025

In branch service review

5
Excellent service. Very helpful and friendly. Reviewed on: 24th January 2025

In branch service review

5
Friendly staff who are always willing to listen and help. Reviewed on: 24th January 2025

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