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Legal and General: Home Insurance reviews

Name: Home Insurance
Rating: 3.47 (86 reviews)

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3.48

Based on 86 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

19%

30%

Latest highest rating:

5

Very straightforward service and competitive costs. Very straightforward service and competitive costs. Only once have I put in a claim and it was dealt with really well, although I decided to not go ah... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

If I Could Give Lower Than a Zero Star. I would. I tried to get a life insurance policy with L&G and was turned down based on one letter from my GP. If they had an AHMP employed in their company, the... Read more Reviewed on: 7th June 2022

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About this product

Legal and General are no longer offering home insurance after being bought by LV=. You can read reviews (or write your own) for LV= home insurance on our site by searching for LV=.

Legal and General Home Insurance reviews (86)

Review of the Legal and General, Home Insurance:

Great value

Easy to apply and renew. Fab customer service. Great price Reviewed on: 20th July 2017

Untrustworthy

Even after months of communication they will not provide a breakdown of how they have arrived at their quote which is half the cost of the job required. Complete waste of time. Reviewed on: 13th January 2018

Changed policy cover without bothering to tell me

I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's engagement ring, which had been a separately-listed high value item for which I'd paid a premium. When I called to clarify, they told me they had stopped covering this in June, and had sent me a message to my online account to tell me this. I received no notification of this message, no letter, no e-mail, and no phone call. Unless you want to have to log in and check your secure online messages every few months to make sure Legal and General haven't changed your cover without telling you, do not use them for insurance. I also echo the comments about extremely long wait times to talk to them on the phone. Reviewed on: 21st December 2017

Good all round home insurance

Easy to renew with decent coverage at reasonable price. Reviewed on: 10th November 2017

Great!

Happy with this company. They've always been polite and friendly when I've called with an update or query. Reviewed on: 1st October 2017

Can't be beaten on price!

As the title suggests legal and general offer the most comprehensive cover at the lowest price of any company I have ever used. Fantastic company that I will not hesitate to keep using. Reviewed on: 1st October 2017

Used them for about a decade

Check the rates against the competition, hassle them when I have to, to get a decent rate. Reviewed on: 22nd September 2017

Legal and general

I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their cover i believe makes them competitive in insurance markets Reviewed on: 17th September 2017

Exellent

Exellent service and a great value product Reviewed on: 11th September 2017

House insurance

Very good cover at a good premium. Poor comms when up for renewal as no reminder, just renewed. Reviewed on: 11th September 2017

Free legal cover for duration of policy

L&G offers free legal cover for the duration of any home insurance at the moment - it's a great deal from a great company. Having not had legal cover when I needed it with a dispute with a previous employer, now I value this hugely with an insurer so to have it free is really great. Reviewed on: 10th September 2017

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