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Legal and General: Home Insurance reviews

Name: Home Insurance
Rating: 3.49 (88 reviews)

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3.49

Based on 88 reviews, last reviewed 19th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

18%

30%

Latest highest rating:

5

Helpful and clear advice Great clear conversation - polite and helpful Reviewed on: 19th March 2026

Latest lowest rating:

1

If I Could Give Lower Than a Zero Star. I would. I tried to get a life insurance policy with L&G and was turned down based on one letter from my GP. If they had an AHMP employed in their company, the... Read more Reviewed on: 7th June 2022

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About this product

Legal and General are no longer offering home insurance after being bought by LV=. You can read reviews (or write your own) for LV= home insurance on our site by searching for LV=.

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Legal and General Home Insurance reviews (88)

Quality and value

A company that brings peace of mind along with good value for money. Reviewed on: 4th July 2017

really gd prices

Easy, straight forward and affordable prices, recommended Reviewed on: 3rd July 2017

Great value

Best value for home insurance , great price and benefits Reviewed on: 19th June 2017

Easy to use

I tend to switch home insurance providers each year to get the best deal but L and G seem to have the best deals all year round and year after year. I've not had any complaints about them So far Reviewed on: 24th December 2016

Mixed feelings

L&G have a lovely little app which help you work out how much your possessions are worth. But it does not warn you that there is a maximum amount on their normal insurance. Nor does it allow you to save your figures even though there is a save button. So you can spend some time on their site and end up not using them. Reviewed on: 24th December 2016

Quick service

I bought a new bike and insured it along with an existing bike. The cover was very cheap at only £13 extra per year. Unfortunately my new bike was stolen 1 day after I insured it. I didn't think they'd pay out but after only a few very reasonable questions they paid out in full and also paid for new lights and locks with no quibbles at all. I had the money 1 week after my bike was stolen. Amazing service. Reviewed on: 23rd December 2016

Home Insurance Claim

We were in the unfortunate position of having sustained some damage to our roof as a result of a storm at the beginning of 2016; the claim process was quick and easy, the loss adjuster visited quickly and the claim was settled promptly. Reviewed on: 28th October 2016

avoid at all costs

I have been waiting for 2 months for a simple agreed payment below £400 to be processed (home insurance policy). Long waits on the phone, lack of single point of contact, not responsive to complaints Reviewed on: 28th October 2016

Great!

I've only called them a couple of time but I've experienced great customer service both times. Our renewal quote was much better than I expected which was great. Reviewed on: 5th October 2016

Cheapest

Very good policy and always very cheap each year at renewal time Reviewed on: 22nd September 2016

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