Smart Money People Logo

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page

Legal and General reviews

Legal and General Logo
Rated Average 3.46/5

Legal and General reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Average based on 287 product reviews

Average score of 3.46/5
5 star
47%
4 star
17%
3 star
5%
2 star
3%
1 star
28%
Reviews for Legal and General have trended positively over the past 90 days

Latest positive rating

5/5

Pension,headache,annoying chat bot? No more L&G is here

L&G they are professionalist on their area, I recommend them with my two hands! Other then that, L&G have plenty of options to invist your... L&G they are professionalist on their area, I recommend them with my two hands! Other then that, L&G have plenty of options to invist your money, over 50 foundation. On top of that L&G offers the best suitable retirement plan for you. Plus many other options and various of choices, so ye! Don't think twice L&G is the right place. Read more Read less

{"display":"Bogomil","full_name":"Bogomil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Bogomil 17th April 2026

Latest negative rating

1/5

Dealt with them for my dads pension and they were a...

Dealt with them for my dads pension and they were absolutely shocking. Avoid

{"display":"S M","full_name":"S M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
S M 16th April 2026

About Legal and General

Legal and General are a leading financial services group and major global investor.

They were established in 1836 and today help over 10 million people.

Legal and General offer a wide range of products including critical illness, income protection, life insurance, ISAs, pension savings and later life mortgages.

Legal and General at a glance

Reviews for Legal and General

Showing 11 of 287 company reviews Last reviewed within 7 days

Pension,headache,annoying chat bot? No more L&G is here

Pension 17th April 2026

L&G they are professionalist on their area, I recommend them with my two hands! Other then that, L&G have plenty of options to invist your... L&G they are professionalist on their area, I recommend them with my two hands! Other then that, L&G have plenty of options to invist your money, over 50 foundation. On top of that L&G offers the best suitable retirement plan for you. Plus many other options and various of choices, so ye! Don't think twice L&G is the right place. Read more Read less

Rated Excellent 5/5
Read more product reviews

Amazing experience

Life insurance 16th April 2026

Amazing experience from our family. Been a customer for years now and hold pension as well as life insurance. Would easily recommend to friends or family

Rated Excellent 5/5
Read more product reviews
  • 1/5

    Dealt with them for my dads pension and they were a...

    Dealt with them for my dads pension and they were absolutely shocking. Avoid

    {"display":"S M","full_name":"S M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    S M 16th April 2026
  • 5/5

    I decided on an annuity from Legal & General and man...

    I decided on an annuity from Legal & General and managed to do everything online. I did have to phone up with a query about... I decided on an annuity from Legal & General and managed to do everything online. I did have to phone up with a query about the ad hoc withdrawals - I went for a fixed term annuity, the whole process was really simple. Read more Read less

    {"display":"Becky M","full_name":"Becky M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Annuity
    Becky M 13th April 2026
  • 5/5

    Great customer service and communication is excellent

    Great customer service and communication is excellent

    {"display":"Tracy B","full_name":"Tracy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Tracy B 24th March 2026
  • 5/5

    Helpful and clear advice

    Great clear conversation - polite and helpful

    {"display":"Barbara ","full_name":"Barbara ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Barbara 19th March 2026
  • 1/5

    Started the process in January 2025 getting a valuat...

    Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of... Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of on many occasions by L&G. As of 25/11/2025, nothing has happened. The cash transfer is taking far too long. Read more Read less

    {"display":"Bridget S","full_name":"Bridget S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Bridget S 25th November 2025
  • 4/5

    Insurance Leader

    shopped around for best annuity. legal & general much the best. Took care of everything and were very professional and informative. Easy to contact by... shopped around for best annuity. legal & general much the best. Took care of everything and were very professional and informative. Easy to contact by telephone or their website where you can login to your account and see all deta Read more Read less

    {"display":"paul shepherd","full_name":"paul shepherd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Annuity
    paul shepherd 14th September 2025
  • 4/5

    Life insurance is a product hard to evaluate.

    Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated... Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated a 3rd party to do the customer service, and things were OK so far. There's not much you can talk or ask about a life insurance, so not much to evaluate, really. Read more Read less

    {"display":"Radu","full_name":"Radu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Radu 5th September 2025
  • 5/5

    Swift and painless claim

    L&G paid me the insurance for a damaged camera very quickly and I was able to have it repaired and back in use on. next to no time.

    {"display":"David C","full_name":"David C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    David C 5th September 2025
  • 5/5

    Good work

    My experience with them has been seamless so far. Getting cover was super easy and straightforward. I would recommend.

    {"display":"Isaba M","full_name":"Isaba M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244653.png"}}'s avatar
    Life insurance
    Isaba M 5th September 2025

    Products from Legal and General

    Showing products offered by Legal and General

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice