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Legal and General reviews

Legal and General Logo
Rated Average • 3.43/5

Legal and General reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Average based on 283 product reviews

Average score of 3.43/5
5 star
46%
4 star
18%
3 star
5%
2 star
3%
1 star
28%
Reviews for Legal and General have trended positively over the past 90 days

Latest positive rating

5/5

Great customer service and communication is excellent

Great customer service and communication is excellent

{"display":"Tracy B","full_name":"Tracy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Tracy B 24th March 2026

Latest negative rating

1/5

Started the process in January 2025 getting a valuat...

Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of... Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of on many occasions by L&G. As of 25/11/2025, nothing has happened. The cash transfer is taking far too long. Read more Read less

{"display":"Bridget S","full_name":"Bridget S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Bridget S 25th November 2025
See more reviews for Legal and General products

About Legal and General

Legal and General are a leading financial services group and major global investor.

They were established in 1836 and today help over 10 million people.

Legal and General offer a wide range of products including critical illness, income protection, life insurance, ISAs, pension savings and later life mortgages.

Legal and General at a glance

Reviews for Legal and General

Showing 11 of 283 company reviews • Last reviewed within 7 days

Great customer service and communication is excellent

Pension • 24th March 2026

Great customer service and communication is excellent

{"display":"Tracy B","full_name":"Tracy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Helpful and clear advice

Home Insurance • 19th March 2026

Great clear conversation - polite and helpful

{"display":"Barbara ","full_name":"Barbara ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    Started the process in January 2025 getting a valuat...

    Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of... Started the process in January 2025 getting a valuation for transfer to my SIPP. In August I formally started the process. I've been fobbed of on many occasions by L&G. As of 25/11/2025, nothing has happened. The cash transfer is taking far too long. Read more Read less

    {"display":"Bridget S","full_name":"Bridget S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Bridget S 25th November 2025
  • 4/5

    Insurance Leader

    shopped around for best annuity. legal & general much the best. Took care of everything and were very professional and informative. Easy to contact by... shopped around for best annuity. legal & general much the best. Took care of everything and were very professional and informative. Easy to contact by telephone or their website where you can login to your account and see all deta Read more Read less

    {"display":"paul shepherd","full_name":"paul shepherd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Annuity
    paul shepherd 14th September 2025
  • 4/5

    Life insurance is a product hard to evaluate.

    Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated... Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated a 3rd party to do the customer service, and things were OK so far. There's not much you can talk or ask about a life insurance, so not much to evaluate, really. Read more Read less

    {"display":"Radu","full_name":"Radu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Radu 5th September 2025
  • 5/5

    Swift and painless claim

    L&G paid me the insurance for a damaged camera very quickly and I was able to have it repaired and back in use on. next to no time.

    {"display":"David C","full_name":"David C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    David C 5th September 2025
  • 5/5

    Good work

    My experience with them has been seamless so far. Getting cover was super easy and straightforward. I would recommend.

    {"display":"Isaba M","full_name":"Isaba M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244653.png"}}'s avatar
    Life insurance
    Isaba M 5th September 2025
  • 5/5

    Great life insurance

    Affordable life insurance great value

    {"display":"sharonminnie","full_name":"sharonminnie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    sharonminnie 5th September 2025
  • 5/5

    Peace of mind for a small monthly premium.

    Very good value for a small monthly premium. Gives me peace of mind that any liabilities will be met rather than my relatives,

    {"display":"Col","full_name":"Col","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Col 5th September 2025
  • 5/5

    I took out a life insurance policy and the policy wa...

    I took out a life insurance policy and the policy was explained in detail so I knew exactly what I was signing up for. They... I took out a life insurance policy and the policy was explained in detail so I knew exactly what I was signing up for. They have recently contacted me to ensure the policy is still what I need and if I had any thoughts on changing or staying as I am. They are proactive rather than waiting for a client to call without constantly feeling the need to bombard you with emails. Great service all round. Read more Read less

    {"display":"Dawn","full_name":"Dawn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Dawn 5th September 2025
  • 5/5

    Excellent

    Great customer service.I was fully informed about every product and information.I was happy with whatever information and help i was given.

    {"display":"N L","full_name":"N L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/537365.png"}}'s avatar
    Life insurance
    N L 5th September 2025

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