Write a review

Legal and General: Pension reviews

Name: Pension
Rating: 1.57 (37 reviews)

View other Legal and General products

1.57

Based on 37 reviews, last reviewed 24th Jan 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

Simply Great Legal and.General looks after people Reviewed on: 29th August 2023

Latest lowest rating:

1

Legal & General stymie changing banks Legal & General make changing your pension-receiving bank details virtually impossible. Having been encouraged to opt for paperless correspondence by... Read more Reviewed on: 24th January 2024

Read all reviews Write a review

About the Pension

Legal and General pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Legal and General pension reviews to find out what life at Legal and General is really like. If you hold this pension, we'd love you to write an honest review here too!

Review Legal and General: Pension now

Help others make smarter decisions by sharing your own experience.

Write a review

Legal and General Pension reviews (37)

Legal & General stymie changing banks

Legal & General make changing your pension-receiving bank details virtually impossible. Having been encouraged to opt for paperless correspondence by my bank and by Legal & General, I not not have any hard copy documentation. When attempting to change bank details within the L&G portal they request hardcopy proof of the new bank account details, which of course L&G and banks enthusiastically discourage. They will accept electronic correspondence but, for security reasons, banks do not transmit bank account information via email. What should be a two minute admin process turns into a very protracted, time-wasting distraction which consumes weeks/moths of your time. I find the nonchalant arrogance of Legal & General quite astonishing. Only when I have the right to move my pension fund to an alternative provider without penalty will failing organisations such as Legal & General move to change. Reviewed on: 24th January 2024

EDF energy forced their employees out of a DB pensio...

EDF energy forced their employees out of a DB pension scheme and forced us in to a DC pension with L&G and it appears it's turned out to be an dreadful decision for EDF energy staff as we are loosing money with L&G. Reviewed on: 19th January 2024

'Julia' exemplifies their poor service

As of today, their portal for personal pensions is showing only a few day's performance history. Like since 18th December. 'Julia' informed me the valuation was "only for the current day" (obvs, duh) and that the performance history was given for a year. Duh. It's normally give years - currently more like 5 days AS I ORIGINALLY SAID. So, I explained I was unhappy with such a paltry, uninformed sound bite and asked Julia to escalate it as a formal complaint. She gave me the email address but no further help. She even stopped signing her messages - so unprofessional, Julia. Reviewed on: 28th December 2023

Terrible service, kept waiting for weeks, still waiting

Employer sold our pensions to L&G so no choice in provider, money invested in safe options now worth substantially less than I put in, appulaing delays of weeks to speak to anyone for anything beyond a general enquiry. Pension annuity offered by their uninterested rep on phone was about half what my advisor was quoted. Avoid at all costs Reviewed on: 22nd November 2023

Showing 4 of 37

Do you have a different Legal and General product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Legal and General has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides