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J.P. Morgan Personal Investing (formerly Nutmeg): Pension reviews

Name: Pension
Rating: 4.65 (55 reviews)

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4.52

Based on 55 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Helpful on line chat very easy to deal with Helpful on line chat very easy to deal with Reviewed on: 12th June 2025

Latest lowest rating:

2

Beware of the administrators used by this company. My pension investment with Nutmeg performed well, but the administration was dire. Unfortunately this part of the operation is outsourced to another c... Read more Reviewed on: 23rd January 2026

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At Smart Money People, we collect J.P. Morgan Personal Investing Pension reviews from customers like you. If you're thinking of getting a J.P. Morgan Personal Investing Pension check out our reviews, or if you're an existing J.P. Morgan Personal Investing customer - please share your experiences with our community in order to help out others!

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J.P. Morgan Personal Investing (formerly Nutmeg) Pension reviews (55)

Beware of the administrators used by this company.

My pension investment with Nutmeg performed well, but the administration was dire. Unfortunately this part of the operation is outsourced to another company. They are slow, confusing and incompetent. Obviously, I only discovered this when trying to release funds from my pension. Reviewed on: 23rd January 2026

Helpful on line chat very easy to deal with

Helpful on line chat very easy to deal with Reviewed on: 12th June 2025

i love it i have it 8 years very good

i love it i have it 8 years very good Reviewed on: 17th April 2025

It’s the best company and compared to other services...

It’s the best company and compared to other services it’s my favorite Reviewed on: 17th April 2025

Tried to open a SIPP and have to give up

Tried to open a SIPP using the link from Chase app. I went through the setup which downloaded and opened the Nutmeg app. This got stuck in a loop between the Chase app & Nutmeg app. I made many attempts to resolve this but the customer service was useless so eventually gave up. Reviewed on: 18th March 2025

Not easy to change bank account

Dealing with customer service is through nu-emails, which is not really user friendly. Also, it is really difficult to change the bank account linked to the Nutmeg account Reviewed on: 10th March 2025

Great clear advice, very helpful for beginners

Great clear advice, very helpful for beginners Reviewed on: 4th March 2025

Very easy to set up

Very easy to set up and the app is very good as well Reviewed on: 3rd March 2025

Great pension service

Have started my pension with them recently. Have found the service provided to be excellent to date. Reviewed on: 1st March 2025

Great company to deal with, with amazing customer su...

Great company to deal with, with amazing customer support Reviewed on: 1st March 2025

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