Legal and General Home Insurance Reviews

Great experience

renewal always smooth and top prices

LeandraLevel 1

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Excellent Service and Quote

Staff are always really helpful and endeavour to get the best deal for you

jujugaboo@hotmail.comLevel 1

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Untrustworthy

Even after months of communication they will not provide a breakdown of how they have arrived at their quote which is half the cost of the job required. Complete waste of time.

CraigLevel 1

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Changed policy cover without bothering to tell me

I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's...

I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's engagement ring, which had been a separately-listed high value item for which I'd paid a premium.

When I called to clarify, they told me they had stopped covering this in June, and had sent me a message to my online account to tell me this.

I received no notification of this message, no letter, no e-mail, and no phone call.

Unless you want to have to log in and check your secure online messages every few months to make sure Legal and General haven't changed your cover without telling you, do not use them for insurance.

I also echo the comments about extremely long wait times to talk to them on the phone.

Nicholas GrundyLevel 1

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Good all round home insurance

Easy to renew with decent coverage at reasonable price.

Emma HolnessLevel 1

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Great!

Happy with this company. They've always been polite and friendly when I've called with an update or query.

Emma LiveseyLevel 1

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Can't be beaten on price!

As the title suggests legal and general offer the most comprehensive cover at the lowest price of any company I have ever used. Fantastic company that I will not hesitate to keep using.

Shaun Egen Level 1

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Used them for about a decade

Check the rates against the competition, hassle them when I have to, to get a decent rate.

Mike COLVINLevel 1

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Legal and general

I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their...

I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their cover i believe makes them competitive in insurance markets

Pippa CainLevel 1

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Exellent

Exellent service and a great value product

Yolanda parkerLevel 1

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House insurance

Very good cover at a good premium. Poor comms when up for renewal as no reminder, just renewed.

Jonathan KentLevel 1

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Free legal cover for duration of policy

L&G offers free legal cover for the duration of any home insurance at the moment - it's a great deal from a great company. Having not had legal cover when I needed it with a dispute with a previous employer, now I value this hugely with an insurer so...

L&G offers free legal cover for the duration of any home insurance at the moment - it's a great deal from a great company. Having not had legal cover when I needed it with a dispute with a previous employer, now I value this hugely with an insurer so to have it free is really great.

E RitchieLevel 1

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You Don't Get any Thanks forLoyalty

After years of buying buildings and contents insurance from my mortgage provider I changed to Legal and General five years ago and have saved £2,220 in five years. I chose them from a comparison site because they were the cheapest provider for roughly ...

After years of buying buildings and contents insurance from my mortgage provider I changed to Legal and General five years ago and have saved £2,220 in five years. I chose them from a comparison site because they were the cheapest provider for roughly the same amount of cover. Their website is easy to use with all the important information displayed in an easy to understand format. I have found them to be consistently the cheapest provider for the amount of cover I need and have only gone up by £4 in five years.

Sarah ColleyLevel 1

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Price hike..

Having been with this company for two years and having ten years no claims they significantly increased our renewal. The loyalty team then contacted us wanting us to stay but refused to offer a discounted price. Found much cheaper and better cover on...

Having been with this company for two years and having ten years no claims they significantly increased our renewal. The loyalty team then contacted us wanting us to stay but refused to offer a discounted price. Found much cheaper and better cover on money supermarket..

Paul BoydLevel 1

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Brilliant price and fantastic sevice

I signed up with Legal and General through a cashback site, however my cashback did not arrive. I emailed them, and they advised that I'd been sent a gift voucher instead. I hadn't received this. Not only did they resend it, they also honoured the...

I signed up with Legal and General through a cashback site, however my cashback did not arrive. I emailed them, and they advised that I'd been sent a gift voucher instead. I hadn't received this. Not only did they resend it, they also honoured the cashback.

KERI LEELevel 1

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Canceled our policy without cause

They for some reason cnceld the policy, claimed they refunded the fee and insisted we pay again to ensure we were covered. The refund was never received and we had new paid double the amount. Hours and hours of calls needed, not yet had a resolution....

They for some reason cnceld the policy, claimed they refunded the fee and insisted we pay again to ensure we were covered. The refund was never received and we had new paid double the amount. Hours and hours of calls needed, not yet had a resolution. Dissapointed

Helen standenLevel 1

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Great value

Easy to apply and renew. Fab customer service. Great price

Mary HoulihanLevel 1

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MORE FOR LESS &Fantastic Customer Service

I recently received an inflated quote for renewal insurance so decided to search for a better deal , as I already hold Life Insurance with L&G I decided to see what they could offer me in the way of Home Insurance . The CS rep I spoke to was...

I recently received an inflated quote for renewal insurance so decided to search for a better deal , as I already hold Life Insurance with L&G I decided to see what they could offer me in the way of Home Insurance . The CS rep I spoke to was amazingly helpful and didn't once push me , she said she'd send me an email ( which I received almost immediately ) with the quote and I could talk to my partner before making my final decision .
Not only Did Legal & General Beat my renewal quote from another firm in fact they almost halved it ! , they also Increased my Insured amount , so I get better protection and lower payments . I signed up and within minutes received my documentation 2 days later my Direct Debit mandate came through ... Now I'm happy in the knowledge that I am happily fully insured for more costing Less !

Tracey Jane HarmanLevel 1

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Great company

Good product and great customer service

Sarah AdamsLevel 1

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