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Legal and General Home Insurance Reviews

Ratings based on 65 reviews Last review 1 week ago

Legal and General home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Legal and General handle your home insurance claim? Our Legal and General home insurance reviews can help...

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Legal and General home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Legal and General handle your home insurance claim? Our Legal and General home insurance reviews can help you to find out this and much more. Have you ever had a policy with Legal and General? You can tell us about it by writing your own review below.

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5 34
4 15
3 3
2 2
1 11

Your Home Insurance Reviews (65)

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25th August 2016

Very helpful

Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!...

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Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!

Was hassle free and call center staff were friendly and helpful throughout. Now have all my insurance through them.

Charlotte Pike's avatarCharlotte Pike
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5th August 2020

Legal & General have simply destroyed our home

View our experiences of Legal & General's customer care on BBC's Rip Off Britain - Series 12 episode 10 Viewable on You tube, simply search: Legal and General Ripoff Britain. No words can describe our ongoing experience.

Andrew Miller's avatarAndrew Miller
(1)
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4th November 2019

Don't use Legal and General

Go to another company as these people give the bare minimum even for escape of water!! The excess is so high there's no point claiming. Between me and my husband we have made 1 other claim in 50 years. These people will quibble over everything, don't...

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Go to another company as these people give the bare minimum even for escape of water!! The excess is so high there's no point claiming. Between me and my husband we have made 1 other claim in 50 years. These people will quibble over everything, don't give them your money. Very disappointed.

Andrea's avatarAndrea
(0)
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4th October 2019

avoid

I had home insurance with them never made any claim in my...

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I had home insurance with them never made any claim in my life.
after water leak and extensive damage to wall, ceiling and wooden floor in kitchen and hallway area and 4 months of communications they only welling to pay a friction of what the actual cost or repair. cost me £7500. they paid £1200.
Please avoid so you won't have my painful experience

Hassan Bitar's avatarHassan Bitar
(0)
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6th July 2019

Full house insurance cover for reasonable prices

We have been with Legal and General for 3 years now and are happy with our home insurance cover. They dont, as some other insurance firms do, hike their prices up every year. We remain happy customers of Legal and General and would recoomend them.

Gavin Robertson's avatarGavin Robertson
(0)
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7th February 2019

WARNING -- If you value your home and family, stay away from this company!!!

...

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WARNING -- If you value your home and family, stay away from this company!!!

Seek alternative insurance from a reputatble company would be my advice. We have been displaced from our home for more than a year now and no works have been conducted on it by Legal & General home insurance. Our property continues to decay and the insurers seem unable to organise a simple refurbishment as they are continually trying to protect their bottom line.

It looks like we shall need to take legal action against them to ensure that our property is restored to its original condition. It is totally unacceptable to be dealt with the way that we have, I would urge anyone to consider an alternative provider.
Regarding the 1 start ranking we gave, this is too much by far, unfortunately its the minimum that you can give!

Andrew Miller's avatarAndrew Miller
(1)
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6th June 2018

Stressful ,Missed their own KPI, Rude

If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to...

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If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to proceed .I have several different policies over last 15 years without ever making a claim with L and G ,will never re new again , disgusted !Daniel Chambers

Daniel chambers's avatarDaniel chambers
(0)
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31st May 2018

Not worth paper written on

Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with ...

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Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with them agent say you should have bike cover and tool cover separate we’re do you cross line on content as when you insure you tell the your self employed this is just like ppe it’s no good if your self employed but they like taking your money will check all small print next time no renewal with you thank allot

Andrew Foster's avatarAndrew Foster
(0)

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