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Legal and General: Home Insurance reviews

Name: Home Insurance
Rating: 3.47 (86 reviews)

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3.48

Based on 86 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

19%

30%

Latest highest rating:

5

Very straightforward service and competitive costs. Very straightforward service and competitive costs. Only once have I put in a claim and it was dealt with really well, although I decided to not go ah... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

If I Could Give Lower Than a Zero Star. I would. I tried to get a life insurance policy with L&G and was turned down based on one letter from my GP. If they had an AHMP employed in their company, the... Read more Reviewed on: 7th June 2022

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About this product

Legal and General are no longer offering home insurance after being bought by LV=. You can read reviews (or write your own) for LV= home insurance on our site by searching for LV=.

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Legal and General Home Insurance reviews (86)

You Don't Get any Thanks forLoyalty

After years of buying buildings and contents insurance from my mortgage provider I changed to Legal and General five years ago and have saved £2,220 in five years. I chose them from a comparison site because they were the cheapest provider for roughly the same amount of cover. Their website is easy to use with all the important information displayed in an easy to understand format. I have found them to be consistently the cheapest provider for the amount of cover I need and have only gone up by £4 in five years. Reviewed on: 4th September 2017

Price hike..

Having been with this company for two years and having ten years no claims they significantly increased our renewal. The loyalty team then contacted us wanting us to stay but refused to offer a discounted price. Found much cheaper and better cover on money supermarket.. Reviewed on: 2nd August 2017

Brilliant price and fantastic sevice

I signed up with Legal and General through a cashback site, however my cashback did not arrive. I emailed them, and they advised that I'd been sent a gift voucher instead. I hadn't received this. Not only did they resend it, they also honoured the cashback. Reviewed on: 1st August 2017

Canceled our policy without cause

They for some reason cnceld the policy, claimed they refunded the fee and insisted we pay again to ensure we were covered. The refund was never received and we had new paid double the amount. Hours and hours of calls needed, not yet had a resolution. Dissapointed Reviewed on: 21st July 2017

Great value

Easy to apply and renew. Fab customer service. Great price Reviewed on: 20th July 2017

MORE FOR LESS &Fantastic Customer Service

I recently received an inflated quote for renewal insurance so decided to search for a better deal , as I already hold Life Insurance with L&G I decided to see what they could offer me in the way of Home Insurance . The CS rep I spoke to was amazingly helpful and didn't once push me , she said she'd send me an email ( which I received almost immediately ) with the quote and I could talk to my partner before making my final decision . Not only Did Legal & General Beat my renewal quote from another firm in fact they almost halved it ! , they also Increased my Insured amount , so I get better protection and lower payments . I signed up and within minutes received my documentation 2 days later my Direct Debit mandate came through ... Now I'm happy in the knowledge that I am happily fully insured for more costing Less ! Reviewed on: 16th July 2017

Great company

Good product and great customer service Reviewed on: 9th July 2017

Trusted name with good value for money policies

I have buildings and contents insurance with L & G. I feel the policies are very competitive in cover and price and I feel comfortable being with a well known reputable company. Reviewed on: 7th July 2017

Quality and value

A company that brings peace of mind along with good value for money. Reviewed on: 4th July 2017

really gd prices

Easy, straight forward and affordable prices, recommended Reviewed on: 3rd July 2017

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