Write a review

Legal and General: Home Insurance reviews

Name: Home Insurance
Rating: 3.48 (87 reviews)

View other Legal and General products

3.46

Based on 87 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

18%

30%

Latest highest rating:

5

Swift and painless claim L&G paid me the insurance for a damaged camera very quickly and I was able to have it repaired and back in use on. next to no time. Reviewed on: 5th September 2025

Latest lowest rating:

1

If I Could Give Lower Than a Zero Star. I would. I tried to get a life insurance policy with L&G and was turned down based on one letter from my GP. If they had an AHMP employed in their company, the... Read more Reviewed on: 7th June 2022

Read all reviews Write a review

About this product

Legal and General are no longer offering home insurance after being bought by LV=. You can read reviews (or write your own) for LV= home insurance on our site by searching for LV=.

Review Legal and General: Home Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Legal and General Home Insurance reviews (87)

Excellent Service and Quote

Staff are always really helpful and endeavour to get the best deal for you Reviewed on: 16th January 2018

Untrustworthy

Even after months of communication they will not provide a breakdown of how they have arrived at their quote which is half the cost of the job required. Complete waste of time. Reviewed on: 13th January 2018

Changed policy cover without bothering to tell me

I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's engagement ring, which had been a separately-listed high value item for which I'd paid a premium. When I called to clarify, they told me they had stopped covering this in June, and had sent me a message to my online account to tell me this. I received no notification of this message, no letter, no e-mail, and no phone call. Unless you want to have to log in and check your secure online messages every few months to make sure Legal and General haven't changed your cover without telling you, do not use them for insurance. I also echo the comments about extremely long wait times to talk to them on the phone. Reviewed on: 21st December 2017

Good all round home insurance

Easy to renew with decent coverage at reasonable price. Reviewed on: 10th November 2017

Great!

Happy with this company. They've always been polite and friendly when I've called with an update or query. Reviewed on: 1st October 2017

Can't be beaten on price!

As the title suggests legal and general offer the most comprehensive cover at the lowest price of any company I have ever used. Fantastic company that I will not hesitate to keep using. Reviewed on: 1st October 2017

Used them for about a decade

Check the rates against the competition, hassle them when I have to, to get a decent rate. Reviewed on: 22nd September 2017

Legal and general

I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their cover i believe makes them competitive in insurance markets Reviewed on: 17th September 2017

Exellent

Exellent service and a great value product Reviewed on: 11th September 2017

House insurance

Very good cover at a good premium. Poor comms when up for renewal as no reminder, just renewed. Reviewed on: 11th September 2017

Do you have a different Legal and General product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Just Landlords 4.89 from 9 reviews
Home Insurance
from Sheilas Wheels 3.18 from 28 reviews
Landlord Insurance
from Endsleigh 4.80 from 620 reviews

Want to see more from Legal and General?

Car Insurance
from Legal and General 4.82 from 5 reviews
Stocks and shares ISA
from Legal and General 4.56 from 3 reviews
Investments
from Legal and General 4.48 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub