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Legal and General: Pension reviews

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1.60
Based on 40 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

Friendly staff who care about their customers Friendly staff who care about their customers Reviewed on: 23rd August 2024
Elizabeth P's avatar
Elizabeth P

Latest lowest rating:

1

Worksave Pension Scheme I'm about to cash in a small pension scheme with Legal and General which has gone up a total of 1% in total over the last five years. I complained, gi... Read more Reviewed on: 30th May 2024
Christine T's avatar
Christine T
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About this product

Legal and General pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Legal and General pension reviews to find out what life at Legal and General is really like. If you hold this pension, we'd love you to write an honest review here too!

Legal and General Pension reviews (40)

Review of the Legal and General, Pension:

Terrible service, kept waiting for weeks, still waiting

1
Employer sold our pensions to L&G so no choice in provider, money invested in safe options now worth substantially less than I put in, appulaing delays of weeks to speak to anyone for anything beyond a general enquiry. Pension annuity offered by their uninterested rep on phone was about half what my advisor was quoted. Avoid at all costs Reviewed on: 22nd November 2023
Pete Blakemore's avatar
Pete Blakemore

Withdrawal of pension

1
Very slow, inefficient service when it comes to trying to withdraw money from your pension pot - each time I have done this it takes months and numerous phone calls and e mails. Last year they even managed to send me my annual report showing I had double the amount I actually had. When I queried this I was told “ This has been down to human error. It appears that our quote system has loaded your policy value twice and this was missed when it was manually checked.” Reviewed on: 26th July 2022
Phil Nethercote's avatar
Phil Nethercote

L&G are having a severely adverse effect on my wellbeing!!!

1
My husband took out his pension with early ill health retirement last year. We did not receive the promised p45 to go with this, which means I cannot prove my household income for the last tax year to student finance, which has resulted in the strong possibility that I will not be able to complete my final year at university as I cannot get any funding. My childcare grant has been stopped and I am now in debt paying for this. The damage of the incompetence of this company is too difficult to write in a review. I WILL NOT GO QUIETLY THROUGH THIS PROCESS ANYMORE. I WILL DO ALL I CAN TO TARNISH THIS COMPANY. Reviewed on: 26th July 2022
Bethan Grimes's avatar
Bethan Grimes

Work place pension

2
Loosing money on pension going down hill fast compared to other pension providers Reviewed on: 30th May 2022
Bertie's avatar
Bertie

Wouldn't trust them as far as I could throw them

1
After contributing into my work place pension scheme for years I retired last March. I had made it clear prior to my retirement that I wanted all of my pension paid to me in a lump sum. At the time of writing I am still waiting for my money. I am simply being fobbed off and ignored by a company that I now consider to be nothing more than a bunch of crooks. Because as they prevaricate my pension pot is strangely going down in valve and at an alarming rate. I have now involved the Financial Ombudsman although I am wondering at what point I should get the Police involved. Peter Moran Reviewed on: 18th May 2022
Peter Moran's avatar
Peter Moran

Waste of space.

1
Will not respond to emails. On phone will leave you standing racking up the bill. Bloody useless Reviewed on: 17th May 2022
Terry James Gilkes's avatar
Terry James Gilkes

Poor performance

1
I pay in £440.00 every 4 weeks but over the last six months my pension pot has dropped in value, beginning to think I would be better off not investing with them Reviewed on: 4th May 2022
Roy Stevens's avatar
Roy Stevens

Useless

1
Transfer your funds to a different company. They don’t want to pay your pension to you , they are slow unresponsive and a pain. I will be transferring my pension fund to a different provider ASAP . Disillusioned. Reviewed on: 7th April 2022
Debbie Alderslade's avatar
Debbie Alderslade

Very slow performance

1
I requested my pension in a lump sum went through several forms waited 2 weeks and funds have only just gone to payment which will take an additional 5_15 days ,so the whole process has already taken over a month with waiting for forms ect ,I have dealt with standard life recently and the whole process took 5 days and money was in bank ,it seems the process here is inefficient and I wouldn't recommend them ,I do have one positive which was the staff are helpful . Reviewed on: 31st March 2022
Linda Cosgrove's avatar
Linda Cosgrove

Poor performance

1
I have an L & G company pension which I am stuck with. Approx 550 is paid in every month but during the last 6 months the value has decreased when the stock market has increased. How can this be? Who are they throwing my pension payments at? Reviewed on: 21st February 2022
Paul Mason's avatar
Paul Mason

Incompetent at every level of investment

1
I have a Thales comany Pension so can not get rid of L&G but I contribte 1900 a month and over five years they have made les than 1% and over last four monts lost more than I invested across seven of their top funds. I have a SIPP and have made over 30% every year with my SIPP. These guys are clowns and crooks Reviewed on: 9th February 2022
Robin Dajee's avatar
Robin Dajee

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