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Lifetime Pet Cover: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (2400 reviews)

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4.84

Based on 2,400 reviews, last reviewed 13th Jan 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025

Latest lowest rating:

1

Just an awful experience They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024

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About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

Lifetime Pet Cover Pet Insurance reviews (2400)

Review of the Lifetime Pet Cover, Pet Insurance:

Just pay monthly & you’re covered.

Just pay monthly & you’re covered. Reviewed on: 1st January 2025

Competitive price

Not had to make a claim yet so can’t comment on that. However taking out the policy in the first place and renewing it have been straightforward. Reviewed on: 14th October 2024

Easy to set up and easier to renew

Easy to set up and easier to renew Reviewed on: 14th October 2024

Wouldn't go anywhere else

Very helpful people at the other end of the phone. Fantastic benefits. Wouldn't go anywhere else Reviewed on: 14th October 2024

Prompt and friendly response to any queries.

Prompt and friendly response to any queries. Great value for money and comprehensive cover Reviewed on: 14th October 2024

Very Poor service, do not communicate or respond

Poor service, do not communicate with customers, my pet claim was now outstanding for 4 months with only 1 email sent from the Life Time pet cover. They declined my claim and didn't even bother to tell me. They have said as my pet is scared of the vets this invalidates my insurance and deems him an aggressive pet. This is not true and unjustified. They do not respond to emails or phone calls and now my case is with the Financial Ombudsman. This company should only win worst pet insurance provider - they are shameful. Reviewed on: 14th October 2024

It’s a brilliant company for pet insurance the only...

It’s a brilliant company for pet insurance the only thing they could work on is there website. Reviewed on: 14th October 2024

Very good price, easy to fill out

Very good price, easy to fill out Reviewed on: 14th October 2024

Any issues or questions I had they were always there...

Any issues or questions I had they were always there to answer and help me out with a friendly approach and understanding me. Reviewed on: 14th October 2024

Value for money

My experience so far has been pleasant. The process of getting a quote and adjusting the policy details to our needs was easy and straight forward. And for what my dog is covered for, it is definitely value for money. I cannot comment on the ease of the claim process as I have yet to do this. Reviewed on: 14th October 2024

Great service.

We unfortunately have a very poorly dog who has needed a lot of treatment over the last couple of years. I was really worried about making a claim but Lifetime pet cover has made the claims process very easy and simple. I’ve also had to call customer services a couple of times and both times I have been quick to get through and the customer service has been great. Making the process stressfree during a very stressful time is a huge benefit and one less thing to worry about. Reviewed on: 14th October 2024

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