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Lifetime Pet Cover: Pet Insurance reviews

View other Lifetime Pet Cover products
4.84
Based on 2,397 reviews, last reviewed 9th Nov 2024
33% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Had to claim for my dog and it was dealt with effici... Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024
Terri 's avatar
Terri

Latest lowest rating:

1

Just an awful experience They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024
GA's avatar
GA
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About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

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Lifetime Pet Cover Pet Insurance reviews (2397)

Had to claim for my dog and it was dealt with effici...

5
Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024
Terri 's avatar
Terri

Provides the cover I need and we’re efficient when I...

5
Provides the cover I need and we’re efficient when I needed to make a claim. Reviewed on: 27th October 2024
Tegan L's avatar
Tegan L

Just an awful experience

1
They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024
GA's avatar
GA

Easy, reliable, quick friendly service.

5
Easy, reliable, quick friendly service. Reviewed on: 22nd October 2024
DM's avatar
DM

Wonderful staff, no problems with the service

5
Wonderful staff, no problems with the service Reviewed on: 18th October 2024
Belinda W's avatar
Belinda W

Straight forward claim with pay out

5
We recently claimed for our dog who unfortunately passed away after realising he had severely progressed cancer. The initial symptoms presented as a tummy bug but our vet trips quickly increased. The process for making a claim was relatively straight forward - I received a text about once a week once the claim progressed. As he was a rescue, it was slightly stressful being questioned if we could provide further medical history for him - but I understand that they need to gather all the info they can. I wonder if it would be more helpful to provide this history/records at the time of buying the insurance - rather than having to worry about it when your pet is actually ill/deceased and also grieving. However, the history we managed to provide was accepted. I phones 3/4 times over the course of the claim, and found all the staff I spoke to very friendly, understanding and detailed in their explanation. I had never gone through a claims process before and they made sure that I understood every step of the way. Ours was quite a straight forward case - he was a very healthy dog with no history of illness. I do wonder how difficult a claim would be if he'd had a history of illness .. but I guess this is the case across most insurance providers. It did take about 6 weeks for the claim to come through - fortunately our vets were happy to wait for the claim to process. Reviewed on: 18th October 2024
JCoolit's avatar
JCoolit

Stop Lying

4
This started out as you needed a vote to be come the greatest pet supplier, now you want a review I would say that was a lie...so as I hate lying and you clearly are lying and I will now presume that the prizes are also bogus that says an awful lot about how we can trust you. If you require a review request a review not an erroneous vote Reviewed on: 18th October 2024
What A's avatar
What A

Great product at a great price excellent value for m...

5
Great product at a great price excellent value for money Reviewed on: 17th October 2024
Michael G's avatar
Michael G

Really good value for money.

5
Really good value for money. Easy to claim for my dog. Highly recommended. Reviewed on: 17th October 2024
Geoff H's avatar
Geoff H

excellent product and good service

5
excellent product and good service Reviewed on: 16th October 2024
robert lawson's avatar
robert lawson

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