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Lloyds Bank: Avios Rewards Credit Card reviews

Name: Avios Rewards Credit Card
Rating: 3.91 (57 reviews)

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3.94

Based on 57 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

32%

16%

Latest highest rating:

5

Ist Class Product Fantastic product and service. Would recommend it to anyone Reviewed on: 5th September 2024

Latest lowest rating:

1

Lloyds are rubbish! Lloyds are rubbish! They reduced my credit card limit from £4,500 to £850 with no warning or communication. I had to get 2 more credit cards to pay ... Read more Reviewed on: 12th April 2024

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About this product

Lloyds Bank Avios Rewards Credit Card reviews can help you to find out about the pros and cons of the Avios Rewards Credit Card credit card. What kind of features do Lloyds Bank customers like? Find out more about the Lloyds Bank Avios Rewards Credit Card by reading our trusted Smart Money People reviews. You can also write your own Lloyds Bank Avios Rewards Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Lloyds Bank Avios Rewards Credit Card reviews (57)

Review of the Lloyds Bank, Avios Rewards Credit Card:

Helpful custumer service

Lloyds Credit Card customer service team were brilliant when I rang the other morning. They could see what my concern was and then the representative , although couldn't help me himself, went through to another department to find out for me what the charge was. He came back and explained it in full to me as well as providing next steps. Really helpful and I would recommend. Reviewed on: 28th March 2016

Ist Class Product

Fantastic product and service. Would recommend it to anyone Reviewed on: 5th September 2024

Very easy to apply.

Very easy to apply. Fast doorstep delivery Reviewed on: 3rd May 2024

Overall lloyds Bank credit is perfect and save for u...

Overall lloyds Bank credit is perfect and save for user's. Reviewed on: 14th April 2024

Lloyds are rubbish!

Lloyds are rubbish! They reduced my credit card limit from £4,500 to £850 with no warning or communication. I had to get 2 more credit cards to pay for important career improvement courses. I will be closing this account once it is paid off. Fraud team were useless - took me over 4 months to resolve an issue of buying a stolen phone from Ebay. Staff were threating, abusive and unhelpful causing additional stress at at a time when I could afford to lose that money. I eventually got my refund and a token amount of compensation after taking the case to the Financial Ombudsman. I will never buy a Lloyds product again! Reviewed on: 12th April 2024

Review of Lloyd’s bank

Online statements are poorly laid out Reviewed on: 13th March 2024

Lloyds Bank, a trusted financial institution

Offers good services by welcoming knowledgeable staff backed by a reasonable branch network / Internet banking. Reviewed on: 4th April 2023

Efficient

Great services, a reward that's rewarding Reviewed on: 16th March 2023

Great bank

good benefits and easy to use and wonderful customer service Reviewed on: 9th March 2023

Not communicating with customers is very efficient for a Bank.

Unfortunately Lloyds Bank do not prioritise customer telephone enquiries or seemingly even telephone enquiries from their remaining branches. This is all the more concerning as they advance with their 'branch closing strategy'. Obviously holding funds and not communicating with customers is very efficient for a Bank. Reviewed on: 7th April 2022

Always Friendly Staff - Hit & Miss Products

Staff at each branch location visited were friendly and helpful. Lloyds has scaled back some of its public and private banking offerings. Credit cards have suffered the most, with the elimination of good rewards programmes. Reviewed on: 16th January 2022

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