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Lloyds Bank: Mortgage reviews

Name: Mortgage
Rating: 3.28 (39 reviews)

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3.03

Based on 39 reviews, last reviewed 5th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

44%

10%

33%

Latest highest rating:

5

Lana Crooke of Lloyds what can I say?!!!! Excellent! Lana Crooke of Lloyds what can I say?!!!! 5 stars for her and her underwriting team! Myself and Ian will always be grateful to you for your help!!! Reviewed on: 5th September 2024

Latest lowest rating:

1

Morgage V bad service waste of time best to not go with them avoid waste of time waste of money Reviewed on: 14th December 2023

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About this product

Lloyds Bank is a financial services provider offering a range of products and services, including a variety of mortgage products. Make sure that you’re confident with the Ts and Cs and interest rate of a mortgage before taking it out. Always speak with the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we understand that finding the right mortgage provider is difficult. That’s why we collect Lloyds Bank mortg...

Lloyds Bank Mortgage reviews (39)

Review of the Lloyds Bank, Mortgage:

Perfect

Always helpful especially in branch Reviewed on: 2nd June 2022

Lana Crooke of Lloyds what can I say?!!!! Excellent!

Lana Crooke of Lloyds what can I say?!!!! 5 stars for her and her underwriting team! Myself and Ian will always be grateful to you for your help!!! Reviewed on: 5th September 2024

Morgage

V bad service waste of time best to not go with them avoid waste of time waste of money Reviewed on: 14th December 2023

AVOID AVOID AVOID

AVOID AVOID AVOID AVOID Just awful, I have been in contact with Lloyds concerning my mortgage since February. I have not received promised calls, (apparently they have made them and voice messages) EE have told me I have not received anything. I arranged a payment holiday that didn't get put through properly. This incurred an incorrect direct debit! I then got a threatening letter about being in arrears when I wasn’t. Then I had to telephone them to reorganize my payment holiday... Reviewed on: 25th October 2023

They are a brilliant bank

I like their customer service and they make sure that any fraud payments are paid back and reassure the customers to Reviewed on: 6th April 2023

Hustle free Remortgage

I locked in a new deal to remortgage my property. Managed to lock in a new rate secured for 6 months due to high interest rates going up. I'm happy to say that my remortgage has now completed all in the comfort of my home. It was a very smooth transition with no hiccups. Thank you once again for honouring your side of the deal despite bank of England rate increase. Reviewed on: 10th March 2023

NO CARE FOR LOYALTY NO HELP

I have been with Lloyds Bank for 18 yrs with a mortgage. Never once missed a payment. This month February 2023 I asked for a payment holiday. We were told we had until 28th February to make our payment. We usually pay on the 1st. Because we had not paid in the first our mortgage holiday was refused. We told them this would make us struggle financially as we had something we needed to organise which would have us back in track. They refused. It seems 18 yes of paying without any ... Reviewed on: 27th February 2023

Great mortgage

Easy flexible mortgage with competitive rates Reviewed on: 20th February 2023

Fantastic support

Lloyds customer service while I was going through the process of buying a house and arranging a mortgage was second to none. As a first time buyer the whole process was new and unfamiliar to me but my mortgage adviser guided me through every step. Cannot recommend more highly! Reviewed on: 9th February 2023

Good bank complaint resolved to our satisfaction

We applied for a mortgage with Lloyd's and got offered a fantastic rate (just before they all went up). After paying the product fee we were informed we couldn't have the rate as our mortgage needed to start 1 day later. Made a complaint and it was resolved (we got the rate, seller had given us wrong info) and it was resolved quickly so very happy in the end. Informed the mortgage advisor would undergo training. Reviewed on: 3rd February 2023

Trying to change my variable to a fixed rate mortgage

It took me 3 months to finally change my mortgage from a variable to a fixed rate mortgage after 3 hours on the phone with a mortgage advisor being antagonised and fraustrated as he was more interested in selling me life insurance rather than helping and advising me so I had to use my own initiative in the end Reviewed on: 28th October 2022

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