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LV (Liverpool Victoria): Life Insurance reviews

4.33
Based on 41 reviews, last reviewed 10th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
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20%
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7%
2 star
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0%
See only 1 star reviews
5%

Latest highest rating:

4

I recently signed up for LV Life Insurance, and I c... I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with cle... Read more Reviewed on: 10th October 2024
Gav J's avatar
Gav J

Latest lowest rating:

1

When you need them they will screw you I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the i... Read more Reviewed on: 20th May 2024
Dhil H's avatar
Dhil H

About this product

Do you want to find out what life as a LV - Liverpool Victoria life insurance customer is like? Now you can! Read LV - Liverpool Victoria life insurance reviews at Smart Money People to find out what other policy holders have to say.

LV (Liverpool Victoria) Life Insurance reviews (41)

Review of the LV (Liverpool Victoria), Life Insurance:

LV have provided a good, value for money product for...

5
LV have provided a good, value for money product for my life insurance Reviewed on: 5th September 2024

Does what says on tin

4
Not had to claim it yet .... but cost of cover and return (for my wife) seems reasonable. Keep me regularly informed etc. Reviewed on: 23rd August 2023

Great. Been VERY VERY long time with them.

5
Great price, comunication. Been very long time with them Reviewed on: 22nd August 2023

Brilliant

5
Brilliant company with excellent prices and customer service! Reviewed on: 7th September 2022

Mo understanding of bereavement

1
Mother recently passed away at 93, found 3 LV policies she had told us about then tried to claim. Told she actually had 6 and some were pre 1950. On review the agent (who didnt show an ounce of care by the way) that 2 from 1928 and 1938 showed discrepcnncy on age logged therefore we needed the policies. Who has policies from 80-90 years ago? Asked him to pay ot for the 4 that were good and if necessary we could forego the others until and if we can find the others (unlikely) LV refused saying it was one claim. So after many decades of paing in so that we could afford her funeral, my mother remains unburied due to an uncaring company that is only interested in taking your money and not paying out. As part of her estate I dealt with Royl London who were brilliant. caring and payeid out each policy separately Reviewed on: 23rd June 2022

Perfect

5
I've been with LV for years now, best company I've been with. Easy to get a hold of, tells me all and more than I need to know, all information covered and have been fantastic help and always there. Very highly recommended Reviewed on: 29th August 2020

mr

5
All nice call handlers especially the handler who helped me renew my home insurance with LV Reviewed on: 29th August 2020

Great life cover, friendly and helpful advice

5
Just a great experience from start to finish Reviewed on: 13th July 2020

Excellent customer service

5
They are so empathetic. Kind & caring and amazingly patient. Fantastic people. Reviewed on: 12th July 2020

Trusted

5
Reliable, trusted, easy to do business with! Reviewed on: 23rd June 2020

Great

5
Great 50+ claims team, highly recommended Reviewed on: 2nd December 2018

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