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ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

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4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

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About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

I had a kind experience when I had to deal with my p...

I had a kind experience when I had to deal with my pets death. The staff were empathetic and kind. I felt that the whole process was taken care of and that I had no worries. I would recommend the company due to its caring nature. Reviewed on: 14th October 2024

Endless delays

Claim submitted May 2024, and still awaiting action 5 months later. Reviewed on: 14th October 2024

Very good. Really great service.

Really. Good. Pays out quickly and also very comprehensive. Reviewed on: 14th October 2024

Dog's treatment

ManyPets covered the full claim for my dog's treatment without any issues Reviewed on: 14th October 2024

The 24/7 vet line is really useful and gives peace o...

The 24/7 vet line is really useful and gives peace of mind. Reviewed on: 14th October 2024

The call from a vet service is excellent.

The call from a vet service is excellent. As is the immediate payment of costs if under £300 Reviewed on: 14th October 2024

Great experience so far.

Great experience so far. I have used the video vet service a couple of times which has been very useful. I have gotten money back at the end of the year when no claims are made Reviewed on: 14th October 2024

Empathy and care goes a long way

We lost our previous dog in shocking circumstances and Many Pets handled everything professionally but also showed caring and compassion which is very rare these days. We were not just a number we were grieving pet owners to them. It meant a lot Reviewed on: 14th October 2024

I am with many pets but for the moment i didn't use...

I am with many pets but for the moment i didn't use the insurance but i like them like company insurance Reviewed on: 14th October 2024

Torn paw operation paid in full in 24 hours

My dog Eric tore his paw very badly on barbed wire. He required an operation & 3 follow up sessions with the vet. Many Pets paid my online claim within 24 hours in full. Reviewed on: 14th October 2024

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