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ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

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4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

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About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

Some claims were easy and paid quickly.

Some claims were easy and paid quickly. Others were not so quick. Reviewed on: 15th October 2024

Very knowledgable staff.

Very knowledgable staff. Every option explained in full. Insurance claims paid out immediately .all queries answered in full. Our claim was paid direct to vet . Cheapest quotes the best insurance about at the moment excellent coverage for all breeds of dogs and other animals . Reviewed on: 14th October 2024

The three most important skills

Efficient service, polite & pleasant people, clear responses - what more can I say Reviewed on: 14th October 2024

Great value for money

Great value for money, with rebates for no claims. Reviewed on: 14th October 2024

Everything is Easy

Everything with Many Pets is easy, from transitioning from Bought by Many to making a claim. Reviewed on: 14th October 2024

Excellent customer service.

Excellent customer service. Really like the 20% discount on next year's policy providing no claims made Reviewed on: 14th October 2024

Insurance extras

The Vets app as part of the insurance was straight forward to use and quick to access. Reviewed on: 14th October 2024

Great coverage and simple & efficient claims process.

Really simple process when unfortunately I needed to make a claim. Great level of insurance cover provided! Very happy to recommend to all pet owners! Reviewed on: 14th October 2024

Staffie claim on insurance

Had a claim when my staffie was poorly and eventually we had to put him to sleep. Nothing was to much trouble for ManyPets insurance and everyone I spoke to were so polite. Made the heartbreak a bit more easier to swallow. Thanks Reviewed on: 14th October 2024

Reasonable price, great benefits and policy coverage...

Reasonable price, great benefits and policy coverage and premium pay back for no claims! Perfect Reviewed on: 14th October 2024

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