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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.94
Based on 3,707 reviews, last reviewed 4th Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Been a member for over 50 years and always received... Been a member for over 50 years and always received excellent service and advice Reviewed on: 4th February 2025
David W's avatar
David W

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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Anonym
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3707)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024
Anonym's avatar
Anonym

In branch service review

5
I like being able to go into branch face-to-face and locally. But it feels unwelcoming on going in, more like an office and the screens need removing. Reviewed on: 31st December 2024

In branch service review

5
Friendly, professional, welcoming staff who explain things clearly and precisely. Reviewed on: 31st December 2024

In branch service review

5
Staff always give a warm welcome and explain products very well. Reviewed on: 31st December 2024

In branch service review

5
Very efficient and knowledgeable, would definitely recommend!. Reviewed on: 31st December 2024

In branch service review

5
Jan was very thorough and explained everything in great detail. Very pleasant!. Reviewed on: 31st December 2024

In branch service review

4
The fact that you have a branch in Burnley centre is great. Also the staff were very helpful. Reviewed on: 31st December 2024

In branch service review

5
On the high street and they offer a one-year fixed account. Reviewed on: 30th November 2024

In branch service review

5
Excellent customer service and good interest rates. Reviewed on: 30th November 2024

In branch service review

5
Answers telephone promptly. Easy to obtain an appointment. Competitive savings rates. Reviewed on: 30th November 2024

In branch service review

5
Friendly, helpful staff. Local office. Reviewed on: 30th November 2024

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