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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.95
Based on 3,772 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

First class service Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thoroug... Read more Reviewed on: 28th February 2025
Lynn h's avatar
Lynn h

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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Anonym
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3772)

Review of the Marsden Building Society, Savings:

Unrivalled Customer Service

5
Outstanding unrivalled customer service All staff go above and beyond and as a customer/member you feel really valued when you enter the branch Reviewed on: 28th January 2025
Christopher Rawlinson's avatar
Christopher Rawlinson

In branch service review

5
Friendly, local and professional service. Natalia has been excellent today, thank you. Reviewed on: 31st January 2025

In branch service review

5
The staff have been friendly and accomodating and always willing to help. Reviewed on: 31st January 2025

In branch service review

5
Friendly service, easily accessed, local. Reviewed on: 31st January 2025

In branch service review

5
All the staff are lovely, very helpful and always make me feel welcome. Reviewed on: 31st January 2025

In branch service review

5
Old-school still an option - face-to-face, physical book, branch. Reviewed on: 31st January 2025

In branch service review

5
Friendly and efficient service always. Reviewed on: 31st January 2025

In branch service review

5
I like the fact that I can speak face-to-face with people who are friendly and interested in doing business with me. Reviewed on: 31st January 2025

In branch service review

5
Hannah was excellent - great interpersonal skills so that her explanations of the product were clear and concise. Reviewed on: 31st January 2025

In branch service review

5
Customer service provided by Hannah was exemplary. Liked the small, friendly atmosphere in the branch from the whole team. Reviewed on: 31st January 2025

In branch service review

5
Friendly, informative staff. Very efficient and helpful. Good knowledge and products. Reviewed on: 31st January 2025

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