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Melton Building Society: Savings reviews

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4.72
Based on 2,257 reviews, last reviewed 29th Nov 2024
3% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review We were happy with all aspects of today's transaction. Reviewed on: 28th November 2024
Verified source

Latest lowest rating:

1

you try calling me but did not leave message, so ple... you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
ROBERT HAZELDEN's avatar
ROBERT HAZELDEN
Read all reviews See your review

About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Melton Building Society Savings reviews (2257)

Review of the Melton Building Society, Savings:

you try calling me but did not leave message, so ple...

1
you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
ROBERT HAZELDEN's avatar
ROBERT HAZELDEN
Reply from Melton Building Society Hi Robert, thank you for reaching out to us. If you have not yet been contacted please email [email protected] and we can escalate this to the relevant team. Response date: 2nd December 2024
Melton Building Society's avatar
Melton Building Society

In branch service review

5
James in Grantham was very helpful and clear about everything. Reviewed on: 24th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent personal customer service from Dawn. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
I like being able to deal direct with a branch and having a named contact. Excellent personal service from Dawn and other staff members. Reviewed on: 24th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly, helpful staff and great customer service. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
I like that it all seems like old-fashioned value and service - customer service, hand gel, charity box. Reviewed on: 22nd October 2024
Verified Member's avatar
Verified Member

In branch service review

4
Mutual, secure and accessible to all. But more competitive rates needed. Reviewed on: 18th October 2024
Verified Member's avatar
Verified Member

Misleading information supplied within covering letters

3
Although I have been more than happy with all conversations to date with members of the savings team, I do feel the letters sent out (I have experienced this on two separate occasions) sometimes come across to be extremely misleading and rather than being factual, they information supplied is fictitious. One example is when they ask for a review to be submitted on their website, they ask the member to click on the 'How did we do?' section at the top of the page, but there is no such section and this is not the best way to demonstrate efficient customer service. Reviewed on: 17th October 2024
Handy Andy's avatar
Handy Andy
Reply from Melton Building Society Hi Andy, thanks for your feedback. This is something we have taken on board and made the necessary amends. Response date: 7th November 2024
Melton Building Society's avatar
Melton Building Society

In branch service review

5
All very welcoming and knowledgeable about different accounts. Reviewed on: 16th October 2024
Verified Member's avatar
Verified Member

In branch service review

4
Good interest rates, but it took a long time for my account to be opened. Reviewed on: 16th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Make it easier to find the application form to download from the website - I had to phone up because I couldn't find it. Reviewed on: 16th October 2024
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Verified Member

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