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Melton Building Society: Savings reviews

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4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

Just spoke to Keira at the Melton Mowbray branch.

5
Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Reviewed on: 4th January 2025
Glenn's avatar
Glenn
Reply from Melton Building Society Great feedback, thanks Glenn! Response date: 6th January 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
Friendly and knowledgeable staff. Reviewed on: 1st January 2025

In branch service review

4
I would prefer that the money is invested for a full year. Also, the cheque I sent to open the account was rejected and I was charged �15 for this!. Reviewed on: 1st January 2025

In branch service review

5
I like it that you have branches and passbooks, not everything has to be online. Reviewed on: 31st December 2024

In branch service review

5
We had an appointment with Jess to open an ISA. She was friendly, efficient and explained everything. Excellent service, 5 stars for Jess. Reviewed on: 31st December 2024

In branch service review

4
The online interface is difficult to navigate and requires a lot of information to login. Do you have an app like others? But I also appreciate that you are a local building society. Reviewed on: 31st December 2024

In branch service review

5
I lika having a local branch and having a passbook where I can see my transactions. Reviewed on: 31st December 2024

In branch service review

5
Jess listened to and understood my circumstances and then clearly explained all the options available to me. Reviewed on: 31st December 2024

In branch service review

5
Very friendly and professional staff. Always willing to help. Reviewed on: 31st December 2024

In branch service review

5
Great speed of dealing with paperwork. Reviewed on: 30th December 2024

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