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Melton Building Society: Savings reviews

Name: Savings
Rating: 4.8 (2293 reviews)

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4.72

Based on 2,293 reviews, last reviewed 3rd Apr 2025

96% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

It takes 2 Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience Reviewed on: 27th March 2025

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025

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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2293)

Competitive rates but archaic application process

Opening a new savings account as a new customer felt like a return to the 1980s. Application was via post including a cheque. I received account details via post, but had to phone to request an online sign-in password. Line was busy, so they called me back several hours later. Customer support staff member was nice and helpful, but the whole process was dated and inconvenient in a modern digital world. Reviewed on: 3rd April 2025

I wanted to visit the branch but when I got there it...

I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to get on line. Not good enough! When I have been in before they have said I had to book an appointment. Reviewed on: 3rd April 2025

It takes 2

Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience Reviewed on: 27th March 2025

Reply from Melton Building Society Delighted to hear this, thanks Ryan Response date: 28th March 2025

Friendly and efficient service.

Friendly and efficient service. Treated with respect and courtesy, kept informed about the process. Reviewed on: 26th March 2025

Reply from Melton Building Society Wonderful feedback, thanks Mary Response date: 28th March 2025

Feeling part of the family-

Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of plan speak removing potential problems before they start. Reviewed on: 26th March 2025

Reply from Melton Building Society Great to hear, thanks Di Response date: 28th March 2025

In branch service review

Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easily). Reviewed on: 13th January 2025

Just spoke to Keira at the Melton Mowbray branch.

Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Reviewed on: 4th January 2025

Reply from Melton Building Society Great feedback, thanks Glenn! Response date: 6th January 2025

In branch service review

Friendly and knowledgeable staff. Reviewed on: 1st January 2025

In branch service review

I would prefer that the money is invested for a full year. Also, the cheque I sent to open the account was rejected and I was charged �15 for this!. Reviewed on: 1st January 2025

In branch service review

I like it that you have branches and passbooks, not everything has to be online. Reviewed on: 31st December 2024

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Melton Building Society: Savings reviews

96% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Melton Building Society: Savings now

Melton Building Society Savings reviews (2293)

Competitive rates but archaic application process

I wanted to visit the branch but when I got there it...

It takes 2

Friendly and efficient service.

Feeling part of the family-

In branch service review

Just spoke to Keira at the Melton Mowbray branch.

In branch service review

In branch service review

In branch service review

Do you have a different Melton Building Society product?

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