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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

No contact with him, no response

No contact , I wanted to come back Reviewed on: 15th March 2024

I’m very proud to have Bank like you very good servi...

I’m very proud to have Bank like you very good service very fast the best thing ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 15th March 2024

Very friendly .

Very friendly .good online banking Reviewed on: 15th March 2024

Good service with multiple options.

Good service with multiple options. The virtual accounts it's a very nice feature. Reviewed on: 15th March 2024

Simply but great

It was my first account in foreign currency, it was easy to get, and simple but great Reviewed on: 15th March 2024

I recently had a fantastic experience with Monese,...

I recently had a fantastic experience with Monese, and I couldn't be happier with their service. From the moment I signed up through their app, everything was incredibly smooth and hassle-free. The account opening process was quick and straightforward, taking just a few minutes to complete. I appreciated how easy it was to verify my identity using the app, eliminating the need for any paperwork or branch visits. Once my account was set up, I was impressed by the features and functionality offered by the Monese app. Managing my finances became so much more convenient with the ability to track my spending, set savings goals, and receive real-time notifications for transactions. One of the standout features for me was the seamless international money transfer capability. I frequently send money abroad, and with Monese, it was a breeze. The exchange rates were competitive, and the transfers were completed quickly, saving me both time and money. Furthermore, I found their customer support to be excellent. Whenever I had a question or needed assistance, the support team was responsive and helpful, resolving any issues promptly. Overall, my experience with Monese has been nothing short of excellent. They've exceeded my expectations in terms of convenience, functionality, and customer service. I would highly recommend Monese to anyone looking for a modern and user-friendly banking solution. Reviewed on: 15th March 2024

Very good bank!

Very good bank! This bank is safe and trusting Reviewed on: 15th March 2024

Very good bank excellent supported me in anyway

Very good bank excellent supported me in anyway Reviewed on: 15th March 2024

Votez monese

Ok excelent monese sant cu dumneavoastră de mai bine de 5 ani Reviewed on: 15th March 2024

it is a card that gives you many opportunities for m...

it is a card that gives you many opportunities for many things that you may want, so I believe that every person should have such a card Reviewed on: 15th March 2024

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