Smart Money People Logo

Monese: Money Account reviews

4.68
Based on 5,955 reviews, last reviewed 17th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025
Marianny G's avatar
Marianny G

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

Fail .

1
Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016
Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018
Monese
Monese

Olways they offered me the best service

5
Olways they offered me the best service Reviewed on: 16th March 2024

Excellent bank never had any issues at all

5
Excellent bank never had any issues at all Reviewed on: 16th March 2024

Monese is trustable and very easy to make an accoun...

5
Monese is trustable and very easy to make an account in monese.highly recommended. Reviewed on: 16th March 2024

Really good but maybe you need extending your cash d...

5
Really good but maybe you need extending your cash deposit will be better Reviewed on: 16th March 2024

All what i need i can do with Monese

5
All what i need i can do with Monese Reviewed on: 16th March 2024

Monese has been very helpful in helping me to get a...

5
Monese has been very helpful in helping me to get a bank account in this country Reviewed on: 16th March 2024

The fastest money transfer I've ever had, monese has...

5
The fastest money transfer I've ever had, monese has good customer service. Their response to customer inquiries is second to non.Monese software application has the easiest buttons for ordinary people understand to use. Reviewed on: 16th March 2024

Very good online bank ever since I joined.

5
Very good online bank ever since I joined. Reviewed on: 16th March 2024

It's not been a good experience with myself and wife.

1
It's not been a good experience with myself and wife. Planning to close the account soon Reviewed on: 16th March 2024

Not all that bad, like it most when buying something...

3
Not all that bad, like it most when buying something at shop than bus Reviewed on: 16th March 2024