Write a review

Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5955 reviews)

View other Monese products

4.68

Based on 5,955 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025

Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

The best Bank ever

I am glad because i discover your aplication. Thank you Monese Reviewed on: 23rd November 2018

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

international transfer is still pending as of Decemb...

international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of contacting the bank! My 100 pounds are now in space! SCAMMERS Reviewed on: 7th January 2025

Fast and easy

I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Slow answers from customer service.

Slow answers from customer service...and bad thing no phone number 24/7 Reviewed on: 18th August 2024

This is very good.

This is very good.Thank you very much! Reviewed on: 3rd June 2024

It was good until you start charging for fees betwee...

It was good until you start charging for fees between online transfers. Reviewed on: 9th May 2024

Very good in my experience i like the service

Very good in my experience i like the service Reviewed on: 28th April 2024

An ethical bank with great customer service.

An ethical bank with great customer service. Reviewed on: 9th April 2024

A very good experience with my money.

A very good experience with my money. I wish I can canceled some transaction, when you are ordering something and never received Reviewed on: 5th April 2024

good safe save money

good start, trust, safe money good service Reviewed on: 31st March 2024

Alternative products

Money Transfer
from Currency Solutions 5.00 from 1 reviews
Payments
from GoCardless 5.00 from 6 reviews
App
from Moneyhub 4.84 from 4877 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub