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Moneybox app: Savings Accounts reviews

Name: Savings Accounts
Rating: 4.95 (854 reviews)

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4.94

Based on 854 reviews, last reviewed 28th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Quick and easy to use I downloaded the moneybox app, selected 2 accounts I was interested in loaded my details, linked my bank and transferred money across. Was very straig... Read more Reviewed on: 28th January 2025

Latest lowest rating:

1

Slow moving money takes an eternity... very slow to deposit and withdraw investments Reviewed on: 27th March 2023

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About this product

Moneybox offer a range of savings accounts.

The Moneybox Simple Saver account can be opened with £1 and you can make withdrawals with one day notice. Moneybox also offer a 32-day notice or 95-day notice account. You can deposit up to £85,000 in any of the Moneybox savings accounts and there’s no account fees or charges.

Moneybox savings account reviews help you find out what it’s really like to be a customer. If you’ve used Moneybox before, you can also leave a review and share your experience.

Moneybox app Savings Accounts reviews (854)

Review of the Moneybox app, Savings Accounts:

Overall great app, but has some annoying quirks

Overall MoneyBox is a really good app, and has good rates on fixed products. I'm not an expert investor, but I did reasonably well on the investment side too based on their recommendations. But sadly you can't close their accounts. This means that you'll never get any new bonus rates. The interest earned doesn't scale when you make withdrawals, so it looks like you've made 200% on £0. I've asked customer support several times if there's any way to fix these issues, but it's a no. You have to fully leave all their accounts before they can delete you, and you can start with a clean slate. Though you account number is your NI number, so it's not clear if I will be able to rejoin. I don't know if that works with GDPR. I've never had a bank (or other service) where you can't close your account... Reviewed on: 4th September 2024

Good customer service.

Good customer service. Easy to read instructions. Layout is good Reviewed on: 27th March 2024

Great app

Great app, easy to use and really good interest percentages Reviewed on: 27th March 2024

Super company!

Great interest rates with excellent customer service. Such a range of products available and really easy to navigate the app. Reviewed on: 27th March 2024

Good customer service, fast app

Good customer service for the occasional times I have contacted. App has an intuitive interface and is quick to respond. Reviewed on: 27th March 2024

Moneybox provides a seamless experience for me as an...

Moneybox provides a seamless experience for me as an older customer. Their interface is user friendly and they have also made it easy for me to save using their roundup method. I have recommended them without reservation to family and friends. Reviewed on: 27th March 2024

Brilliant App

Its brilliant it makes my life so much easier, takes it out of my account, i can round up and down. How much i saved Reviewed on: 27th March 2024

Excellent user interface

I found moneybox very easy to use. The user interface on the app is super user-friendly and gets you where you need to go very easily. The app is engineered to help users, digest, complicated information very simply. The colours are well balanced, and the information displayed is not overbearing. By simply using carefully selected colours and menus, this helped for an overall positive user experience. Sometimes people get scared off from digging into their finances. However, from using Moneybox I find that the excellent user interface helps explain complicated information to the average user in a very clear, concise and easy to digest manner. In all honesty the UX of the app is what sold me on the company Before even digging into too much of what they were about and how they could help me. From using the app for the last three months, I have managed to dig into information that I otherwise would not really have the understanding to do so it’s easy to use easy to understand and perfect for the average user Who wants to make complicated financial decisions in a simple way Reviewed on: 27th March 2024

Fantastic savings platform

Brilliant all round no nonsense app. Reviewed on: 27th March 2024

Easy to use people very helpful and quick to respond...

Easy to use people very helpful and quick to respond Reviewed on: 27th March 2024

Fab customer service and easy to use and save

Fab customer service and easy to use and save Reviewed on: 27th March 2024

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