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Moneyfarm: Pension reviews

Name: Pension
Rating: 4.94 (156 reviews)

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4.94

Based on 156 reviews, last reviewed 26th Apr 2025

32% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

I transferred into Moneyfarm from another provider. I transferred into Moneyfarm from another provider. The Moneyfarm staff could not be more helpful or friendly. The transition was smooth and I am ve... Read more Reviewed on: 26th April 2025

Latest lowest rating:

1

Poor customer service. Poor customer service. Poor communication. Very poor administration. Reviewed on: 17th January 2024

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About this product

With a Moneyfarm Pension, you can get a pension portfolio that’s matched to you based on your risk profile and financial situation.

You can transfer your old pensions to Moneyfarm as long as they meet the requirements. There are management fees to pay, but Moneyfarm don’t charge you to transfer a pension to them.

Moneyfarm Pension reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a revi...

Moneyfarm Pension reviews (156)

Review of the Moneyfarm, Pension:

Friendly advisors, quick replies to emails & calls

Friendly advisors, quick replies to emails and always happy for a call. Over the last few years they have provided great support and ensure that you feel confident that they are doing their best to manage your investments and actually care about their customers Reviewed on: 25th March 2025

I transferred into Moneyfarm from another provider.

I transferred into Moneyfarm from another provider. The Moneyfarm staff could not be more helpful or friendly. The transition was smooth and I am very happy with how it went. Reviewed on: 26th April 2025

Excellent SIPP and S&S ISA service for 5 years

I've had both SIPP and S&S ISA for more than 5 years. Performance has been as good or better than similar products I also own from other providers, and their services have been excellent, particularly when I had a complex situation regarding tax free lump sum protection. Reviewed on: 22nd April 2025

Great app and good fund performance with a human ele...

Great app and good fund performance with a human element if required Reviewed on: 18th April 2025

Customer service does what it says on the tin!

The tax year end was imminent and my pension investment had stalled due to direct debit date cut-offs. I contacted customer service and they resolved the matter via alternative funding arrangements within the tax year end. Reviewed on: 18th April 2025

A 5* star company

Professional informative & easy to understand . Always there in person to answer any questions or advise . Online app easy to use. Reviewed on: 17th April 2025

Never had an issue.

Never had an issue. Great returns, bar Trump. Reviewed on: 17th April 2025

Good comms, clear app and product platform.

Good comms, clear app and product platform. Reviewed on: 17th April 2025

I struggled to find an online Pension provider...

I struggled to find an independent Pension provider that I could manage online, until I opened a Stocks and Shares ISA with Moneyfarm. Now I also have a Pension with them. My wife will be starting one with them soon. Reviewed on: 17th April 2025

As a new customer to MONEYFARM, I have found the s...

As a new customer to MONEYFARM, I have found the service provided exceptional and very professional. Still early days but happy (so far). Reviewed on: 17th April 2025 Reviewed on: 17th April 2025

Fabulous and friendly customer service.

Fabulous and friendly customer service. The team are without fail courteous, patient, professional and empathetic. No issue is too trivial to discuss. I always finish my phone call feeling 100 percent better and more informed. Reviewed on: 17th April 2025

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