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Aegon: Annuity reviews

3.62
Based on 19 reviews, last reviewed 31st Aug 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
21%
See only 3 star reviews
5%
2 star
See only 2 star reviews
0%
See only 1 star reviews
16%

Latest highest rating:

5

Good Good quality of service. I have never had any issues with my account. Reviewed on: 15th June 2022
Jane Kim's avatar
Jane Kim

Latest lowest rating:

1

Appalling customer service Waiting since April to transfer ISA to provider that knows what it is doing.Everytime I ring I get a different story.It is the most stressful company ... Read more Reviewed on: 31st August 2023
Elizabeth Carroll's avatar
Elizabeth Carroll

About this product

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Aegon Annuity reviews (19)

Appalling customer service

1
Waiting since April to transfer ISA to provider that knows what it is doing.Everytime I ring I get a different story.It is the most stressful company to deal with I have ever encountered. Avoid at all costs Reviewed on: 31st August 2023

DO NOT invest with Aegon

1
DO NOT invest with Aegon, you will lose money, even on a low risk investment plan. They will take a large chunk of money to set up the investment and your investment will lose money. BE WARNED. Reviewed on: 18th January 2023

Good

5
Good quality of service. I have never had any issues with my account. Reviewed on: 15th June 2022

Brilliant service

5
In the years I have dealt with Aegon I have always received excellent service from some genuinely great people - sadly a rarity these days. Reviewed on: 12th October 2021

Aegon's messages

5
I have always found Aegon's correspondence, both paper and electronic, to be both relevant and timeous. While also being in plain English, unlike some other financial companies that I engage with. They are human! Reviewed on: 12th October 2021

Aegon: Thoughtful & Helpful

3
I find Aegon's materials on finances to be helpful, thoughtful and insightful. The website runs smoothly and simply and I don't encounter technological issues. I've found Aegon have given some great advice on financial wellbeing that really got me thinking and considering my financial future. Their analytical offerings on financial wellbeing surprised me and helped me see things in a new light. Aegon seem to have a sophisticated understanding of financial matters. Reviewed on: 28th September 2021

Excellent Company

5
Excellent customer service The process is simple and always well informed Reviewed on: 27th September 2021

Excellent company

4
I have always felt listened to and heard to by Aegon. Great company and customer service. Reviewed on: 27th September 2021

Excellent website and friendly helpdesk

5
I have been with aegon for some time and have found them to be excellent I like the online platform and have always found the help desk helpful and they do what they say they will I have a pension with another firm and have had a different experience but aegon have been excellent. Reviewed on: 27th September 2021

Fair Trade Aegon

4
Aegon provide a very professional & in-depth service for their clients across many platforms. Found their customer service to be excellent Reviewed on: 22nd September 2021

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