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Aegon: Annuity reviews

3.62
Based on 19 reviews, last reviewed 31st Aug 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
21%
See only 3 star reviews
5%
2 star
See only 2 star reviews
0%
See only 1 star reviews
16%

Latest highest rating:

5

Good Good quality of service. I have never had any issues with my account. Reviewed on: 15th June 2022
Jane Kim's avatar
Jane Kim

Latest lowest rating:

1

Appalling customer service Waiting since April to transfer ISA to provider that knows what it is doing.Everytime I ring I get a different story.It is the most stressful company ... Read more Reviewed on: 31st August 2023
Elizabeth Carroll's avatar
Elizabeth Carroll

About this product

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Aegon Annuity reviews (19)

Good website & helpful customer service

5
Aegon customer service dealt with a query I had promptly and accurately and the my account function on their portal/website is very informative and user friendly. Reviewed on: 22nd September 2021

Informative

5
I have been part of Aegon community for some time and I always enjoy the surveys. I have learnt a lot about pensions and how they work. I would recommend anyone thinking of getting a pension to take a look on the Aegon website Reviewed on: 20th September 2021

Good to deal with

4
I have had a great experience with Aegon. I found their website easy to use and the information it provides easy to understand. I have called Aegon a couple of times and the staff have been polite, helped me resolved the issues and sent timely letters as promised. When I transferd my three pension pots, the whole process was very smooth and without incident. Reviewed on: 20th September 2021

Professional and useful

5
It is wonderful that I have the opportunity to be part of this community because it gives me a lot of information that is both useful and interesting. I love spending time with Aegon because of the variety of elements, functions and activities that the website offers me. I look forward to fair treatment, a high level of professionalism and quality service in every aspect. Reviewed on: 20th September 2021

Aegon the best

5
It’s a good investment in Aegon and they know how to deal with there customers. Reviewed on: 20th September 2021

Also great support

5
I have been well looked after by Aegon and they have been very helpful when I was medically retired - highly recommend Reviewed on: 20th September 2021

Shame there isn't a zero or minus stars option for Aegon

1
I have a GMP policy with Aegon - Aegon have withdrawn from this product and referred me to Legal & General - making the process as long and annoying as possible. It's costing me money - don't deal with Aegon Reviewed on: 4th May 2021

Excellent service

5
Excellent service. Regularly keep me up to date on pension and pension options. Just transferred my pension to an annuity and they effected the transfer seamlessly. Reviewed on: 17th November 2020

got me some insurance

4
I got insured by aegon, they were great Reviewed on: 23rd July 2018

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