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MORE THAN: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 1.59 (234 reviews)

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1.54

Based on 234 reviews, last reviewed 9th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024

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About this product

More Than has stopped selling new car insurance policies.

MORE THAN Car insurance (discontinued) reviews (234)

Review of the MORE THAN, Car insurance (discontinued):

INCORRECT SPEEDING

I have only had this insurance for 2 months so far and its already driving me insane. i have the smart wheels black box and i have noticed that it inaccurately measures my speeding. I always go below the speed limit as required but my score is always -10? I chose to ignore it but I made sure that i always go up to 25mph on a 30mph zone. It was challenging as other road users were not happy i was driving too slow. However, i received a text message from smart wheels warning me about my speed. I was entirely confused and quite annoyed because I always made sure i went below the speed. However, I still carried on driving as normal for a while until i received ANOTHER text message telling me i was speeding. I definitely knew that it wasn't me who was wrong, it was the telematics box. I phoned them up i told them about my problem I was having as i worried that my policy would get cancelled if this carries on. They looked at my records and told me that I was APPARENTLY doing 51MPH ON A 30MPH ROAD!!!! That is absolutely ridiculous and it makes no sense! i tried explaining to them that I would never in my life speed that high on a 30mph road as i always drive way below the limit. But they weren't believing me and kept insisting that the box was inaccurate and i was driving that speed. They were far from helpful and empathetic. It's really annoying as i have no valid evidence that I was driving the correct speed. They recommend that i film my speed using a camera/phone so in case i receive another text, i have valid proof i was driving below the limit. I have been filming for about a couple of weeks and it's proving to be an absolute pain. Whoever is in the passenger seat is responsible for the filming and its really hard to do especially when we have limited storage on our phones, or our devices run out of charge. We shouldn't have to do this if the box isn't faulty and doesn't inaccurately measure our speed! I can't even cancel my policy as they would not give me the full refund (less than half), or at least pay the refund of the next 10 months. This is really saddening as I have no idea what to do anymore. We just have to suffer for the next 10 months and go to another insurance provider once our contract expires. Reviewed on: 31st May 2018

Insurers From Hell

I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top up. I had to query it to get confirmation of 2000 top up. Monthly usage emails. Then an email saying I was running out of miles. I replied that I wasn't. They replied that indeed I wasn't. No apology. Then an email saying I had run out of miles. I replied that I hadn't. They replied O yeah, you haven't. You still have **** miles left. Again, no apology. Absolutely the worst outfit I've ever come across. No wonder they're going out of business. Reviewed on: 9th January 2024

Less Than Happy

Want your car claim settled for half the value without your consent? No problem. Want to be told you have 9 years no claims one day, then 3 years the next day? Not an issue. Want to spent hours on hold, only to speak to someone who’s more interested in their holiday than your stolen car? Go to More Than! Like me, you may experience all of the above… avoid like the plague. Reviewed on: 6th December 2023

More than is a poor car insurance

More than are a poorer car insurance company if u miss one payment they cancel your policy and don't send a certasy call to say there is a issue, and you are driving around with no insurance total out of order, it's not a company I would recommend!!! Reviewed on: 27th September 2023

Good honest company

Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Fantastic company to deal with

So helpful and pleasant to deal with when I had a bump. The whole process was quick, smooth and a solution reached in good time. So easy to deal with. Reviewed on: 2nd September 2023

Best price car insurance

Had to get car insurance for our new car and More Than came out the best price and cover. Also, it is nice to have our insurance with such a well known company. Reviewed on: 19th July 2023

Expensive

I shouldn't have to pay 300 dollars for an ugly car monthly. Car insurance is too expensive. I don't want to give my money to you hideous people. Reviewed on: 7th July 2023

Scammers

Worst insurance company out there from what I've seen, seem like a good price for a new driver at the start it includes a blackbox, all was going okay except a few occasions that I was emailed by them saying that I had been speeding when I definitely had not been and as I was close to my milage limit and would be needing to buy more, I noticed my score started going steadily down daily, I know this was not as it should have been since I wanted to get the miles cheeper as this is based on your driving score, I was driving no where near the speed limit and not taking any corners above 10mph, called them up, they were useless and told me the bad score was because I'd gone 31 in a 30 a week and a half before but since then all been green however the sore still dropping each day. The miles would cost be over £1000 for 3000 miles. Avoid their seemingly great offers! Reviewed on: 7th June 2023

Great for being able to check mid term policy changes

I was able to check out what my next car would cost, without any faff or trouble. It was clear and transparent and not at all what I'm used to with other insurers. Reviewed on: 1st June 2023

A company that provide a very slow service and pays out less than.

Claimed non fault car accident, car prices had gone up after covid lock down. They would not agree and paid 30 % less for my car than market value. Terrible service and not the 1st time dealing with these thieves Reviewed on: 9th April 2023

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