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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.82

Based on 1,326 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

MotoNovo Car Finance reviews (1326)

Review of the MotoNovo, Car Finance:

AVOID MOTONOVO IF YOU VALUE YOIR CREDIT FILE

Having had 9 months of sheer hell because of Motonovo screwing my credit file and then having the brass neck to offer £100 pounds compensation and finally notifying the credit reference agencies of THIER mistakes my credit file was finally updated correctly - At long last I had finally got rid of the vehicle financed by Motonovo and funded the new vehicle via their competitor - Motonovo were PAID the final balance - Did they bother to update the credit agencies that my account had been settled NO so once again my credit score is dropping Motonovo rang me up once I complained and assured me the matter was being dealt with - what a crock of S—T, total lies as always. Was assured it would be rectified in 72 hours - a week later still not sorted. Motonovo are happy to give out finance but the moment there is an issue through no mistake of your own they batter your credit file - it took 9 long months for Motonovo to admit they had made a mistake - am I going to suffer another 9 months of hell ???? Reviewed on: 30th November 2022

If you Value Your Credit Rating Avoid Motonovo Like The Plague

Yet again this company has screwed my credit file - my payment was 3 days late which I fully accept was my own fault for not checking whilst working away but the payment did go through 3 days later - did this company report it as a late NO reported as a missed payment even though they had taken payment, then take the next payment and still report the payment in arrears - 7 Months I had to wait till they correctly amended my credit file last time due to Motonovo's own incompetence whereby a reporting tag had not been removed from my file and have a letter from them confirming there mistake - If you want to protect your credit file do not use this company whatsoever they are a joke and I cannot wait till they get their comeuppance with the FCA Reviewed on: 2nd December 2021

Shambolic company

Got in financial difficulty during pandemic as lost my job, have now got back on my feet and have been paying back debt and more than enough to cover arrears. £600 in the last month only for them to keep adding interest every month. Do not use this company unless you want to pay interest for the rest of your life. Absolute criminals Reviewed on: 14th November 2021

Very good service

Very good service quick and helpful Reviewed on: 4th September 2021

Fast, easy, process,

Sat down with the salesperson who explained everything to me the process was quick easy and fast, didn't wait long for approval and all subsequent details were done online in a very easy to understand way, I would definitely recommend to friends and family Reviewed on: 4th September 2021

Stress free :)

Great experience from start to finish - thank you! Reviewed on: 3rd September 2021

Top of the class for finance

Got a quote for a car within 10 minutes. Signed, sealed and delivered with no fuss within 30 minutes. Highly recommend this company for low cost car finance Reviewed on: 1st September 2021

Professional In every sense

Found the service to be quick, easy and very informative. Thought it was so good I recommended to my son who then went on to buy he’s own car using your service so thank you Reviewed on: 1st September 2021

Simple and easy

Absolutely no issues faultless and easy recommend to friends and family Reviewed on: 31st August 2021

Easy, reasonable and pain free financing!

I would definitely recommend Motonovo, great hassle-free experience with great rates! Reviewed on: 31st August 2021

Very helpful

Had a phone call a few days after I had the car to ask if everything was OK and if they could help with anything. Explained how to use the app which is very easy. Reviewed on: 30th August 2021

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