Smart Money People Logo

NatWest: Basic Account reviews

4.61
Based on 2,057 reviews, last reviewed 27th Dec 2024
100% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024
Bcatlock's avatar
Bcatlock

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Expert Advice

4
No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

Great

5
Very happy banking with Natwest, the app is great as well customer support team. X Reviewed on: 13th March 2023

Bank is wicked

5
It let's do all the stuff i need Reviewed on: 13th March 2023

Best bank around

5
Always so helpful & nothing is to much trouble Reviewed on: 13th March 2023

Excellent bank

4
Always improving and completing enquiries quickly Reviewed on: 13th March 2023

Best bank

5
I have recommended Natwest bank to many people, not all have joined but majority of them have Reviewed on: 13th March 2023

The most helpful bank

5
Never had such a helpful bank team, they are always there for support. They take good care of their costumer's, they always checking on me and how I can improve my accounts Reviewed on: 12th March 2023

Banking made easy

5
NatWest is an amazing app which has enabled me to manage my finances and made life stress free Reviewed on: 12th March 2023

Great service

4
Good service and mobile app is so good Reviewed on: 12th March 2023

Good

5
It's been very good experience with Reviewed on: 12th March 2023

Great app and smooth service

5
Great app, smooth easy and intuitive. Reviewed on: 12th March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products