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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (704 reviews)

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4.55

Based on 704 reviews, last reviewed 9th Mar 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

great current account had this account forever and ive never had any issues, love the round up part of the account/app Reviewed on: 9th March 2025

Latest lowest rating:

1

The over the hill bank After a very bumpy. Where the bank closed my account for 2weeks last year without my knowledge leaving me with no way to get to my money for food an... Read more Reviewed on: 4th March 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (704)

Review of the NatWest, Select Account:

Natwest - A reliable bank and product

I find natwest to be very reliable and have a good selection of products, some of which are the best on the market in my opinion. The select account is standard to most other banks. What stands out to me is Natwests customer support which has provided me with prompt support whenever I had any queries. I think that they support their customers well and are a bank I feel I can trust. The select account is easily accessed through the app which is easy to use and has a plethora of features. I find it easy to look through my transactions, get support, pay friends, and move money through the app. Reviewed on: 28th February 2025

Wouldn't recommend

They are happy to take charges when you have no money. Take you into an unarranged overdraft and then charge you again for them doing that (not till next month mind so you've forgotten and it happens again) not very helpful customer services. Have found them to be quite snooty and short with a lack of understanding of the pressure the general public are under. Claim to be willing to help people in financial difficulty but in reality this is no the case. The banks version of greenwashing. Reviewed on: 10th March 2023

Best Bank

For the best banking NatWest can't be beaten Reviewed on: 10th March 2023

Rubbish

As a disabled customer I am treated very badly when in branch . I have a hidden disability am not able to stand for long twice I have been shorted to in branch for asking for a chair! Reviewed on: 10th March 2023

Great service

I recently switched and rhe process was seamless, and I'm happy with their engagement with their customers. I'm glad I switched. Reviewed on: 10th March 2023

Hassle free switch-great bank

Moved last year for. -£175 reward. All moved smoothly, good budgeting tools and spending controls. Would recommend Reviewed on: 9th March 2023

Not much to complain about

Having banked with NatWest for years my only real complaint is the biometric security (that the app uses for payments above a certain amount) which I have found to be very unreliable. The app works fine otherwise. Reviewed on: 9th March 2023

Very Good

We had to close our Lloyds account and the Select account was easy switch Reviewed on: 9th March 2023

Great service

I've been a customer with Natwest since I was a child and the service I get is second to none. When I visit the branch, the staff are welcoming and helpful, never a lengthy queue, and any queries or transactions have always been dealt with promptly and efficiently. They have an user friendly app with lots of features that I'd be lost without. I'd never switch, they're the best. Reviewed on: 9th March 2023

Great app

Easy to use,even for me as a first time user! Reviewed on: 9th March 2023

Best bank

Easy to use app User friendly Best Bank-customer relationship Reviewed on: 9th March 2023

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NatWest: Select Account reviews

400% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

NatWest Select Account reviews (704)

Natwest - A reliable bank and product

Wouldn't recommend

Best Bank

Rubbish

Great service

Hassle free switch-great bank

Not much to complain about

Very Good

Great service

Great app

Best bank

Do you have a different NatWest product?

There's still more to see!

Join Smart Money People

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