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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (706 reviews)

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4.56

Based on 706 reviews, last reviewed 18th Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

The over the hill bank After a very bumpy. Where the bank closed my account for 2weeks last year without my knowledge leaving me with no way to get to my money for food an... Read more Reviewed on: 4th March 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (706)

Fantastic customer service, helpful, friendly and knowledgeable

I can not praise natwest enough for helping me set up my account and ease of use since i opened it. any issues are dealt with straight away with no questions asked. excellent customer service, excellen bank Reviewed on: 21st April 2015

great customer service

really good customer service always really helpful and friendly Reviewed on: 9th April 2015

Friendly, trustworthy and always helpful.

Helpful personel, both onsite and online. You always feel like you´re important, they always have time for even the weirdest questions. Online service and the app is also top, nothing at all to complain about. On the contrary, everything is very intuitive and easy to use. Reviewed on: 11th February 2015

Opening a new account

I went into my local branch as myself and partner wanted a joint account. The lady that we saw was very courteous and professional, as we both had accounts already she ensured that the information was correct on those and then just used that for opening the new joint account. Apart from being asked what type of select account I wanted (free or one of the paid versions) there was no overt sales pressure and it was stress free and easy. Reviewed on: 4th February 2015

Great customer service

I had recently lost my debit card and phoned up they checked every transaction was me whilst they got it cancelled and ordered a new 1 and to my surprise as I was on the phone a long they even paid me for call charge I feel like they cared Reviewed on: 14th January 2015

Basic

Before they lost all the incentives I could just about stand for the monthly fee. Now they've all gone and you're left with essentially mobile phone insurance and travel insurance for couples, its vastly overpriced. Reviewed on: 7th October 2014

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