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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (705 reviews)

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4.56

Based on 705 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Natwest service All my dealings with natwest have been straightforward and easy.The staff on branch are always pleasant and helpful and have always sorted any issues ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

The over the hill bank After a very bumpy. Where the bank closed my account for 2weeks last year without my knowledge leaving me with no way to get to my money for food an... Read more Reviewed on: 4th March 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (705)

NatWest Current

I recently had to change my home address and thought I'd need all sort of bills etc but I was able to do it all online with no problems at all. I had to enter a lot of security details but was able to confirm everything in much less than five minutes! My monthly statement arrived at the new address a few weeks afterwards too so clearly all went well! Reviewed on: 24th December 2015

Very easy to use- recommended!

This is the easiest account I have used! It is accessible on-line, which makes it even easier to keep an eye on your balance. My only complaint is that your balance may be a little hard to understand as there are 2 columns, one for total balance/ available balance, which makes overspending a real threat. However, any queries are very easy to solve as Natwest has an online live chat function! Reviewed on: 24th December 2015

Good product/service

The account suits my needs at present and I personally find it easy to bank with Natwest. THe account was easy to open and didn't take a lot of time. The mobile app is very good for keeping track of my finances and is easy to use. Whenever I call into my local branch the staff are always helpful. Reviewed on: 24th December 2015

Great service

After a difficult year, I had to change my account to suit my needs. I visited my local branch of Natwest and was greeted with a friendly face and a sympathetic ear! Nothing was too much trouble and my account was altered accordingly-a great service-as always! Reviewed on: 18th December 2015

good customer service

Having been with Nat west for a number of years I have been impressed with the consistent service, good access to online and telephone banking and helpful branches. The current account benefits are kept up to date and add value to the experience and cant fault them Reviewed on: 22nd November 2015

Not bad overall

Good apps to keep track and text service to keep an eye if account goes under an amount. Could do better with rewards but overall happy Reviewed on: 20th November 2015

getting money OUT

im doing up mu house and therefore access to funds is important at this time. Whenever I need the fuinds I pop into the local branch (smiles on their faces) and remove the amount I need. Quick and easy Reviewed on: 20th November 2015

Quick & Easy

It does what it says on the tin - easy to open, decent interest rates and great online banking Reviewed on: 8th November 2015

The best customer service in all branches

I've always loved being with NatWest, purely because they are all very friendly and inviting to me whenever I enter a branch, which is important for me as I'm a student and very shy with little queries and I just feel comfortable with them. Reviewed on: 7th November 2015

Friendly, helpful and attentive

When dealing with natwest either in branch or via telephone or online banking I have always been completely satisfied. They go above and beyond to help with any query and are very polite and professional whilst doing so. Reviewed on: 6th November 2015

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