Write a review

Go to business site

NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

View other NatWest products

4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

Read all reviews Write a review

About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Select Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Select Account reviews (711)

Reliable as always

Always friendly customer service, reliable banking. Reviewed on: 10th January 2016

Brilliant

Whenever I have an issue with anything the people at Natwest are so helpful and patient. Honestly couldn't recommend them highly enough! Reviewed on: 6th January 2016

Professional

On the rare occasions I've had to use their live chat for a query, I've been startled by how quickly they understood the issue and had a clear, immediate answer or solution. Even on techy website problems or small print stuff on ISA terms. What a contrast with TSB whose own switch team (non-native speaker) were wrong on TSB's own switch terms, and helpline who don't know what Limit Alerts are. In branch very friendly, app is good, . Only downside is the stupid A5 size statements on multiple sheets. A nightmare to find things. Reviewed on: 2nd January 2016

I've been with Natwest for almost a decade and overall they have been pretty good to me. They've been communicative and helpful when I've needed them. They've even caught fraudulent activity while it was happening. I like their marketing an branding too - they've grown it quite well. Internet banking is fantastic and easy to use. Happy to stay there, hopefully will never have to leave. Reviewed on: 28th December 2015

Perfect for me!

Perfect account for me and my husband as we have a joint account! Charges all explained and the team are always at the end of the phone for any queries! Impressive customer service! Reviewed on: 24th December 2015

Seems straightforward when applying online however some discrepnacies with what is required in branch and via received paperwork

I opened the Select account online which seemed straightforward and easy to open however after attending the branch for submitting some identification papaers I was not made to ease by asking so many questions including my rental agreement and deed poll change! Surely, British passport would be enough for all. Reviewed on: 24th December 2015

NatWest Current

I recently had to change my home address and thought I'd need all sort of bills etc but I was able to do it all online with no problems at all. I had to enter a lot of security details but was able to confirm everything in much less than five minutes! My monthly statement arrived at the new address a few weeks afterwards too so clearly all went well! Reviewed on: 24th December 2015

Very easy to use- recommended!

This is the easiest account I have used! It is accessible on-line, which makes it even easier to keep an eye on your balance. My only complaint is that your balance may be a little hard to understand as there are 2 columns, one for total balance/ available balance, which makes overspending a real threat. However, any queries are very easy to solve as Natwest has an online live chat function! Reviewed on: 24th December 2015

Good product/service

The account suits my needs at present and I personally find it easy to bank with Natwest. THe account was easy to open and didn't take a lot of time. The mobile app is very good for keeping track of my finances and is easy to use. Whenever I call into my local branch the staff are always helpful. Reviewed on: 24th December 2015

Great service

After a difficult year, I had to change my account to suit my needs. I visited my local branch of Natwest and was greeted with a friendly face and a sympathetic ear! Nothing was too much trouble and my account was altered accordingly-a great service-as always! Reviewed on: 18th December 2015

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Graduate Account
from NatWest 4.34 from 62 reviews
Reward current account
from Halifax 4.35 from 198 reviews
Current account
from Citibank 2.65 from 10 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 14853 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub